Man Goes To Midas For Oil Change. Then The Tech Recommends Something Awfully Suspicious: ‘I Used To Trust Midas’

There are long odds on an internet rant from a frustrated motorist serving as the launching pad for a career in political or consumer activism, but sometimes a creator manages to strike a chord that hits so deep you want to hear more. Objections to the business practices at a Milwaukee-area Midas service station prompted a recent post that packs plenty of passion and fury, inspiring other drivers to demand better service from everyone who touches a car.

The TikTok from creator @yep…isiadit launches into a retelling of his recent visit to his neighborhood Midas store for some basic maintenance. When their recommended steps clearly indicate they’ve barely looked at his car, the creator gets angrier and more stirred up.

“That's the type of scandalous-[expletive] that they do. Things that are supposed to be done are not getting done. That includes the [expletive] inspection itself,” he said in the clip.

Repair Recommendations Sound Suspicious

According to the creator, the visit started like dozens of routine oil changes before it. He says he had previously trusted the local Midas location and had even recommended it to friends looking for a place to get basic maintenance done.

Part of that service included a courtesy vehicle inspection. Instead of receiving a printed report, he says customers now receive inspection findings by text message along with recommendations for items that may need attention.

One recommendation, to replace the vehicle's rear shock absorbers, caught his eye and raised his suspicions immediately. The problem was that the shocks still had their just-out-of-the-box shine.

"When I say new, I had literally put them on two days before I went in for the oil change," he said. "They don't even have any dirt on them yet."

That detail made him certain the inspection itself had never actually happened, causing him to question the recommendation and ask why the report suggested replacing components that had just been installed. The explanation that followed continued to raise suspicions.

"I asked him, 'how exactly do y'all do an inspection?'" he recalled.

The employee allegedly responded that technicians look through the system to identify maintenance items that have not been completed.

That answer raised a bigger question than the shock absorbers themselves. If the recommendation was generated from service history rather than an actual visual inspection, he argued, then what exactly was being inspected?

That question appeared to resonate with plenty of viewers.

"The wild part is they just assume that we all have limited knowledge about cars," the creator later wrote in the comments. "Tried the wrong one that day."

Others shared similar frustrations. One commenter claimed that service departments often "try to take advantage of your lack of knowledge about vehicles," while another argued that the safest approach was to learn to handle simple maintenance yourself whenever possible.

The creator says that's exactly where this experience ultimately left him.

"I do now," he replied when another viewer encouraged drivers to perform their own repairs. "I just put a water pump and thermostat housing on my other car."

Customers Rely On Mechanics’ Trust and Integrity

Most drivers don't know enough about suspension parts, brake hardware, or engine performance to scrutinize every recommendation in a service report. That’s why they rely on technicians and service advisors to accurately identify problems and honestly explain what actually needs attention.

That arrangement works well when everyone involved trusts the process, and integrity is a main ingredient. When a recommendation appears to conflict with reality, however, everything on the inspection sheet starts to look suspect.

In this case, the creator was upset because the recommendation appeared to reveal how the recommendation was generated in the first place.

The dispute also highlights a growing trend in modern vehicle service. Digital inspections delivered through text messages and mobile apps have become increasingly common, making it easier for customers to review findings remotely. But those reports are only as useful as the inspection behind them.

For the distraught and fired-up Milwaukee driver, the experience was enough to permanently change how he approaches routine maintenance.

"I used to trust Midas," he said in the video.

Now, he says he'll handle as much of the work as possible himself and encourage other drivers to pay closer attention to recommendations before approving repairs.

"Midas will never get my business again."

Motor1 reached out to the creator via direct message and comment on the clip, and to Midas’ parent company Mavis Tire Express Services Corp. via email. We'll update this article if either responds.