More than half of drivers don't trust in-car infotainment

Infotainment systems have revolutionised car dashboards, but a recent study by Rivervale Leasing has revealed 60 percent of drivers simply do not trust the tech.

In a study of 1,000 British motorists, six out of 10 said don't have confidence in in-car infotainment, while a third said that the systems in their cars had failed them.

More on infotainment safety

Charity wants dealers to familiarise drivers with infotainment systems

Are in-car infotainment systems more dangerous than drink-driving?

The top reasons for complains from infotainment, according to a 2020 Initial Quality Study by JD Power, found that voice recognition, smart phone connectivity, touch screens, navigation systems, and bluetooth.

Almost half (49 percent) said that infotainment systems were a distraction – 77 percent of the survey's respondents admitted to being more distracted while driving now compared to five years ago, while 63 percent said that there should be some kind of limitation to the systems while the vehicle is operational.

A quarter said said that sat navs were the most distracting infotainment feature, while 19 percent said that they were the most useful feature. Topping that list however was dashboard traffic alerts, with 37 percent deeming them the most useful infotainment feature.

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Only 16 percent said that they were in favour of voice control features, with 

38 percent backing the traditional style with buttons, and whereas 46 percent wanting a touch screen.

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