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Auto Credit Express connects customers to a network of dealers and lenders to find new purchase auto loans, auto loans for used cars, and refinancing loans throughout the United States and Canada. This review takes a closer look at Auto Credit Express loan details, the company’s application process, and customer reviews to help you decide if this broker is worth working with.

If you’re looking for a low-interest auto loan, the only way to find the best rate is to compare options from multiple companies. You can start getting offers from different lenders by visiting


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About Auto Credit Express

Based in Auburn Hills, Michigan, Auto Credit Express is an auto loan broker that has been in business for over 20 years. As a broker, the company does not provide loans directly but rather matches customers with dealers or lenders based on the loans for which they are eligible.

Using a broker can be one way to find the lowest rates, but it may include a finders fee. Here are some other pros and cons of choosing Auto Credit Express:

Auto Credit Express Pros Auto Credit Express Cons
A+ rating and accreditation from the Better Business Bureau (BBB) Mixed online customer reviews.
Offers financing for customers with bad or no credit  
Pairs customers with loans based on credit profile  
Offers special rates for military members  

Auto Credit Express Loan Details

Auto Credit Express provides loans for buying or leasing vehicles, as well as vehicle loan refinancing. As mentioned, the company is a broker, meaning that it does not offer its own contracts but instead pairs customers with auto dealers and lenders. 

Contract details such as interest rates will vary depending on the company that actually provides your loan. Typically, your interest rate depends on factors including:

  • The type of vehicle you’re financing
  • Your credit score and financial history
  • Your annual income
  • The payment terms you choose

Auto Credit Express Requirements

If you have low credit or have been turned down for a loan in the past, you’re not out of luck. Auto Credit Express offers financing for customers without solid financial backgrounds through what are called subprime loans. These loans typically have high interest rates, but they may be your only option depending on your situation.

To be approved for a subprime loan, it’s recommended that drivers:

  • Have worked for six months at a qualifying job
  • Earn $1,500 to $2,000 in monthly pre-tax income from a single source
  • Have three years of employment history

Since Auto Credit Express works with a variety of dealers and lenders, it can help customers with bad credit or no credit secure loans. The company also offers discounts and special rates for military members.

Auto Credit Express Loan Products

Auto Credit Express offers a variety of loan products. Here's a summary: 

  • Purchase loans: Get financing through dealer and lender network to purchase a vehicle (new or used).
  • Leasing: Connect with dealers to start an auto lease whether you have good or bad credit.
  • Refinancing: Take out a new loan with better terms to pay off your existing auto loan and save money. Auto Credit Express offers traditional and cash-out refinancing (where you use a portion of the loan for personal expenses).
  • Bad credit auto loans: Connect with lenders and dealers that specialize in bad credit auto loans in your area.
  • Bankruptcy auto loans: Some partners specialize in providing loans to people who have filed Chapter 7 or Chapter 13 bankruptcies. 

In addition to these, Auto Credit Express offers some helpful tools for people looking to buy or refinance their vehicles. These tools include:

  • Car loan estimator: Input your estimated credit score, monthly income, and monthly recurring debt to see how much you could be approved for.
  • Payment calculator: Input the car price, APR, down payment, and loan term to see the loan amount and monthly payment estimate.
  • Other resources: Auto Credit Express works with partners to provide debt consolidation, insurance, used car warranties, and more.

How Auto Credit Express Works

To get started with an Auto Credit Express loan, potential customers can call or apply online. When filling out an application, customers will need to supply:

  • Utility bill with name and address on it
  • Phone bill
  • Contact information for six to eight personal references
  • Proof of income

The application process is relatively easy and only takes a few minutes to complete. You will find out whether you’re approved almost immediately after filing your application.

What Happens After You Apply

After you give your information to Auto Credit Express, you'll start hearing from lenders and dealers in your area depending on the type of loan you want to get. 

Auto Credit Express does not do a hard check on your credit report. However, the partners that it contacts on your behalf may perform a hard check to give you a concrete offer. 

So, you should be prepared to get one or more hard credit checks on your report when applying through Auto Credit Express. The good news is that multiple credit checks get lumped together on your report when they happen within 30 days of one another. So, your score may get a hit for applying, but it will only be worth one hard inquiry.

After you get multiple offers, you can compare which ones sound best to you and then move forward with the ideal option.

Beware Of Buy Here, Pay Here Dealerships

Some new and used car dealers operate under a model called buy here, pay here (BHPH). You'll know if you receive an offer from a BHPH dealership because the dealership that sells you the car will be the same entity that finances the loan. Ideally, you should look for dealers that work with separate lenders.

Buy here, pay here dealerships usually only cater to borrowers with poor credit. That means the pool of borrowers is statistically more likely to make late payments and default on the loans. So, the BHPH dealer will charge everyone more to offset its losses. Buy here, pay here dealers often charge the maximum allowable interest rate in their states because of this.

How Your Credit Score Affects Auto Loan Rates

While Auto Credit Express specializes in bad credit auto loans, it's always worth seeing if you can raise your score over a few months before getting your loan. You could also see if the lender you find allows a cosigner. It's also good to be aware of how much your score affects what you'll pay back on the loan. 

Below, you can see average annual percentage rates (APR) for auto loans according to credit score. This data comes from Experian's State of the Automotive Finance Market report (Q2 2021).

Credit Score Average New Car APR Average Used Car APR
781 to 850 2.34% 3.66 %
661 to 780 3.48% 5.49%
601 to 660 6.61% 10.49%
501 to 600 11.03% 17.11%
300 to 500 14.59% 20.58%

Note that your interest rate and APR are two separate numbers. APR includes interest plus lender fees and other charges. APR will be slightly higher, so keep this in mind if you compare an interest rate from one dealer with an APR from another.

How APR Affects What You Pay Back

Now let's look at how the APR affects what you'd pay back in total. Below, you can see how different APRs apply to the same loan for $10,000 over 60 months. It's the same starting amount, but different APRs drastically change the cost of the loan by the end.

Loan Value And Terms Loan APR Total Paid
$10,000 over 60 months 2.34% $10,606
$10,000 over 60 months 3.48% $10,910
$10,000 over 60 months 6.61% $11,771
$10,000 over 60 months 11.03% $13,054
$10,000 over 60 months 14.59% $14,145

Auto Credit Express Reviews And Ratings

Auto Credit Express is accredited by the BBB and has an A+ rating. There have been very few customer complaints posted to the BBB website in the last three years, but the company’s customer review score is only 1.2 out of 5.0 stars. 

Customers on the BBB complain that they received too many marketing communications from the company after providing their email addresses. Some customers with bad credit said that they were told they were approved for a loan from a dealership only to be denied when they showed up at the dealership in person.

Auto Credit Express has a much better customer score on Trustpilot: a rating of 4.6 out of 5.0 based on over 2,300 reviews. Happy customers were excited that they were able to get auto loans despite having bad credit. One customer wrote:

“Got a great car with bad credit. [I’m] very thankful for the referral to the dealership I bought from.”

- Lori Miller via Trustpilot

This review may say more about the dealership offering the loan than Auto Credit Express, though it does demonstrate that its service of matching drivers to companies that provide loans can be successful.

Our Rating for Auto Credit Express: 4.0 Stars

Drivers with poor credit who are looking for an auto loan may want to consider Auto Credit Express. Many customers report being successfully matched with an auto loan despite having a bad credit history.

Here’s our take on Auto Credit Express:

Motor1 Rating 4.0
Loan Details 3.5
Loan Availability 4.5
Application Process 3.5
Customer Service 4.0

The Auto Credit Express application process is slightly more difficult than it can be with other auto loan providers, as those with poor credit are asked to submit personal references in addition to the information typically requested by lenders. However, this additional hurdle may be worth clearing in order to find better loan offers.

Because Auto Credit Express does not offer loans itself, the quality of the loans customers receive by using the service may vary greatly depending on the actual loan provider. To start getting offers from a number of different loan providers and comparing rates, visit


FAQ: Auto Credit Express

Is Auto Credit Express legitimate?

Yes, Auto Credit Express is a legitimate service that connects borrowers with a nationwide network of lenders and auto dealers. Auto Credit Express has been in business for over 20 years and has a 4.6-star rating on Trustpilot from over 2,800 reviews.

What credit score do you need for Auto Credit Express?

Auto Credit Express does not advertise a minimum score, and it also specializes in working with bad credit. That means almost anyone can find a dealer or lender in the Auto Credit Express network to work with. However, borrowers with very low scores may find loans with high fees.

Does Auto Credit Express require a down payment?

With Auto Credit Express, you can find loans that require small down payments or even no down payments at all. It all depends on the dealer and lender Auto Credit Express matches you with. However, if you can make a good down payment, you can find better rates and cheaper loans in the long run.

What is the highest credit score for an auto loan?

Credit scores range from 300 to 850. Anything above 720 is considered very high for an auto loan application, but if you have a score of 800 or above you can find the lowest rates available.

Disclaimer: Our research team aims to keep this information accurate and up to date, but you'll get the most recent information from financial institutions. Rates and terms vary according to applicant and market conditions. We do not offer warranties for any loan products or services discussed on the site, and we recommend you read through a financial institution’s terms and conditions carefully when making a decision on a loan product.