After reviewing some of the top car insurance providers in the industry, we’ve found that the more transparent a company’s website, the more we can confidently review coverage and service. With its company information condensed into two pages, it’s difficult to get an initial sense of Young America Auto Insurance from the website.
To clear things up, we’re going to dig into Young America’s reputation, coverage, cost, and claims process. Then we will compare Young America to the best car insurance companies of 2021.
The only way to know how much you will pay for car insurance is to get a quote. This is because pricing varies depending on your location, vehicle, and more. Enter your zip code below to start comparing top car insurance providers in your area. For an even easier experience, call (844) 246-8209 for free quotes.
In this article:
- About Young America Auto Insurance
- Young America Auto Insurance Coverage
- Cost Of Insurance And Discounts
- How To Request A Quote From Young America
- Submitting A Claim To Young America
- Customer Reviews And Ratings
- Final Thoughts On Young America Auto Insurance
- Top Recommendations For Car Insurance
About Young America Auto Insurance
Young America Auto Insurance was founded in 1952 by Rodney D. Young with a goal of covering high-risk drivers without stigma or the threat of revoking coverage.
This is a common concern in the insurance industry at large, because firms take on greater financial risk by insuring you if you have a poor driving record, bad credit, or fall into one of many other high-risk categories. Getting car insurance as a teen with little experience would make you high-risk, for example.
Here are a few things to know about Young America:
- Young America insurance is available in Texas, Arizona, Colorado, New Mexico, Missouri, and North Carolina.
- The company is an insurance administrator, so your actual policy will be underwritten by another auto insurance provider.
- The company was purchased by Fred Loya Insurance Group in 2012 and offers very similar insurance coverage options.
- Young America Auto Insurance is not accredited by the Better Business Bureau (BBB). The BBB logo appears on the homepage of the Young America website, but when you click on it, you are taken to the BBB page for a different business that does not appear to be associated with Young America. This is very misleading, and in reality, Young America has an F rating with the BBB.
Young America advertises itself as being a good choice for the following drivers:
- Young drivers
- Drivers looking for cheap car insurance rates
- Drivers deemed as “risky”
- Those seeking simple coverage
- Those looking for a small auto insurance company
However, there are a lot of red flags for Young America Auto Insurance. For one, the vague website does not give much information about what you can expect. There are customer complaints about poor service, a slow claims process, and unfulfilled refunds after cancellations. Young America’s parent company, Fred Loya, also has poor ratings and reviews.
Young America Auto Insurance Coverage
Young America provides the six standard types of car insurance, plus rental reimbursement. If you’re looking for more extensive coverage options, you would do better elsewhere. But if you only need basic car insurance coverage, Young America could be a good choice.
It should be noted that some customer reviews mention additional coverage such as roadside assistance and towing coverage, but these are not detailed on the website. The type of coverage you can get likely depends on the company that ultimately underwrites your policy.
Young America Auto Insurance offers bodily injury (BI) and property damage (PD) coverage, two of the most common types of auto insurance. These varieties cover injuries or damages sustained by another driver when you cause an accident. The Young America website also states that its liability coverage handles trial and legal expenses in the event of a lawsuit.
This insurance covers damage to your own car after an accident. It may be required if you have a vehicle loan or lease.
Comprehensive car insurance covers your vehicle damage after non-collision events. It usually includes weather-related incidents, damage from tree branches, and animal damage. It also protects you after theft or vandalism.
Personal Injury Protection
This type of insurance is more typical in no-fault states when each driver’s own insurance pays for their injuries no matter who caused the accident. It can also cover funeral expenses, lost wages, and home services for the injured party.
If you don’t have extensive medical coverage, this plan covers costs beyond what your health insurance company can cover in the event of a major accident. It should be noted that another page on the Young America Auto Insurance website lists this as “medicinal coverage,” and also specifies that it covers medical costs when you’re injured as a pedestrian.
Uninsured/Underinsured Motorist Coverage
It’s smart to add this coverage to your plan in case the other party in an accident does not carry liability car insurance. Even when the state requires it, some still drive without proper coverage or without enough coverage.
In small print on the website, you can find mention of rental car reimbursement insurance. This provides coverage up to a certain amount for the cost of a rental car when you cannot use your own vehicle after an approved claim.
Cost Of Insurance And Discounts
Affordability is a strong selling point for Young America Auto Insurance. Rates as low as $20 a month are advertised. A blog post by the Young America team details the factors taken into consideration when the auto insurance company determines premiums and insurance deductibles – including the weight of each factor by percent.
- Driving record: 30 percent
- Age: 15 percent
- Your vehicle: 15 percent
- Coverage: 10 percent
- Location: 8 percent
- Credit score: 7 percent
- Marital status and gender: 7 percent
- Mileage: 5 percent
- Occupation: 3 percent
Despite an emphasis on cheap car insurance for high-risk drivers, you can see that your driving record accounts for about 30 percent of the decision.
With Young America Auto Insurance, you can get the following discounts to lower the cost of your car insurance.
- Military and veteran discount
- Good student discount
- Senior discount
- Teacher discount
- Garaged vehicle discount
- Low mileage discount
- Discount for bundling home and auto insurance
How To Request A Quote From Young America
According to Young America Auto Insurance, you can get a quote for up to 10 car insurance companies in less than 5 minutes. You will need to provide information including your zip code, the make and model of your car, your birthday, and your driving record. You can also get a quote over the phone or by visiting a local office.
Due to negative reviews regarding the quotes process, we urge customers to proceed with caution when setting up a policy. Many customers have complained about increased rates after receiving lower quotes.
Submitting A Claim To Young America
There is very little information on the Young America Auto Insurance website about submitting a claim. We could not find a phone number or email address to contact a representative about claims. Because this is a smaller insurance company, contacting your agent is probably the best route.
You should have information about the accident on hand, including:
- The names and contact information of everyone involved
- Insurance details from other parties
- License plate numbers
- A detailed description of the accident
- Photographs of the damaged vehicle(s)
A Young America representative will contact you within 24 business hours of your claim submission. An appraisal will then be completed in person or, if the damage is minimal, by using the photographs provided.
Customer Reviews And Ratings
With smaller auto insurance companies, you generally need to rely on customer reviews over ratings from industry experts. So, what do customers have to say about Young America Auto Insurance?
One of the most common complaints from customers is inconsistency between the quote and final premium. Several customers reviewing different locations have reported larger automatic withdrawals without explanations.
“This has been the worst experience ever. On the phone I'm quoted $60 per month with a $500 [deductible]. I get in the office and it's $108 with a $1,000 [deductible]. Not only that, but the rep was beyond rude.”
-Angelina E. in Indianapolis, IN, via Google
“Horrible from when I first signed up. I [was] charged double because the guy that worked for them said he didn’t know I was getting full coverage… I’m seeing that cheap is not always best!”
-Rach R. in Birmingham, AL, via Google
Other clients described negative experiences involving rude employees, the inability to cancel plans, and clerical errors that lead to incorrect charges.
Some Young America Auto Insurance locations have positive reviews, with reviewers highlighting good customer care and a dependable claims process. Because reviews differ from place to place, be sure to check local reviews at your closest office if you are considering signing up. Here are a few of the positive reviews we came across:
“Agents were very friendly, greeted me as soon as I walked into the office. Sold me a full coverage policy at a very low rate. Gave me a call a few weeks after starting to thank me for starting, which was different from other companies I've been insured with in the past. I'd recommend them to anybody!”
-Reviewer in Shaker Heights, OH, via Google
“Great affordable insurance especially [for] the younger crowd! I've had a few tickets on my record that's made the big names in insurance quote me extremely high prices. I have a great package that even includes 24-hour [roadside] assistance. Whether it's in their store or over the phone, the service is impeccable!”
-Madison D. in Hueytown, AL, via Google
Final Thoughts On Young America Auto Insurance
Young America Auto Insurance provides basic coverage at a low price point. However, the company’s outdated website and low BBB rating leads us to believe that there are much better choices out there for car insurance. Customer reviews vary between locations, so we recommend doing some in-depth research at your local office before considering a policy from Young America.
To start comparing car insurance quotes, simply call (844) 246-8209 or use the tool below.
Top Recommendations For Car Insurance
We recently reviewed the best car insurance companies in the nation, and Geico and Progressive were two providers that came out ahead of the pack. Both provide great coverage overall, but you can find especially great rates for high-risk car insurance.
As we mentioned, car insurance rates change based on a long list of items, so it’s valuable to get quotes from more than one company and compare coverage.
Geico: 4.5 Stars
After an in-depth review of Geico auto insurance, we named the company the best choice overall for car insurance. Geico is highly regarded by industry leaders, with an A+ rating from the BBB and an A++ (Superior) financial strength rating from AM Best. You can also find it toward the top of many J.D. Power studies.
In addition to standard coverage, you can get roadside assistance, rental car reimbursement, mechanical breakdown insurance, and more with Geico. The provider has extensive discounts, including the following:
- Good student discount
- Good driving discount
- Discount for those who take a defensive driving course
- Discount for certain car safety features
- Military discount
Progressive: 4.5 Stars
We named Progressive car insurance the best company for high-risk drivers for its reasonable rates and extensive coverage options. Progressive similarly has a strong reputation among industry experts. The car insurance company wrote over $31 billion in insurance premiums in 2019, according to the National Association of Insurance Commissioners, and has an AM Best rating of A+.
Progressive offers standard coverage, roadside assistance, rental reimbursement, and loan/lease payoff. You can also get coverage for your vehicle’s custom parts and equipment. When you reach out for a quote, make sure to ask about discounts. Just a few ways to save with Progressive include:
- Multi-policy discount
- Multi-car discount
- Teen driver discount
- Good student discount
- Discount for paying a policy in full
Whenever you shop for car insurance, we recommend getting quotes from multiple providers so you can compare coverage and rates. In addition to the insurance company you choose, factors such as your age, vehicle make and model, and driving history can affect your premium, so what’s best for your neighbor might not be best for you.
Use our tool below or call (844) 246-8209 to start comparing personalized car insurance quotes:
In an effort to provide accurate and unbiased information to consumers, our expert review team collects data from dozens of auto insurance providers to formulate rankings of the best insurers. Companies receive a score in each of the following categories, as well as an overall weighted score out of 5.0 stars.
- Industry Standing: Insurers with strong financial ratings and customer-first business practices receive the highest scores in this category.
- Availability: We consider availability by state as well as exclusions for specific groups of drivers.
- Coverage: This rating is based on types of insurance available, maximum coverage limits, and add-on policies.
- Cost and Discounts: Our research team reviews sample quotes for a variety of drivers in every state. Companies with lower prices and many car insurance discount opportunities receive the best scores.
- Customer Service: We comb through customer reviews and consumer feedback studies from experts like J.D. Power.
- Technology: Auto insurers with mobile apps, advanced online services and telematics are more likely to meet consumer needs.
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