Purchasing an extended car warranty can feel like a huge decision. To make this choice easier, we've taken a closer look at Endurance, our top extended warranty provider. In this comprehensive Endurance warranty review, we'll assess the company's warranty plans, review its coverage and service, and provide our final recommendation.
We ranked Endurance among the best extended warranty companies of 2022. Since warranty quotes vary based on vehicle age, location, and other factors, we suggest getting free quotes from at least three providers so you can make a well-informed financial decision.
In this article:
- What Is An Endurance Car Warranty?
- What Does An Endurance Extended Warranty Cover?
- How Much Does An Endurance Car Warranty Cost?
- Endurance Warranty Reviews
- Our Take On Endurance: 4.6 Stars
- Why Purchase An Extended Auto Warranty?
- Other Extended Warranty Companies To Consider
- Frequently Asked Questions
What Is An Endurance Car Warranty?
Based in Northbrook, Illinois, Endurance opened its doors in 2006 and is one of the largest third-party extended warranty companies.
In contrast to its competitors, Endurance is a direct provider, meaning the company manages its own vehicle service contracts and directly handles all claims. The provider offers multiple coverage options for vehicle owners and has a 30-day money-back guarantee.
Endurance holds a C+ rating from the Better Business Bureau (BBB), but the company's reputation is otherwise positive. There are hundreds of positive Endurance warranty reviews online, and the company has earned a place numerous times on the Inc. 5000 list as one of the nation’s fastest-growing private companies.
Our review team gave Endurance 4.6 out of 5.0 stars in our roundup of the best extended warranty companies. See our complete ratings below.
What Makes Endurance Unique?
Endurance offers direct-to-consumer extended warranties, unlike many third-party brokers in the extended warranty industry. This means warranty services come directly from Endurance, and the company handles all claims itself. There’s no go-between or separate underwriter, and many of the positive Endurance warranty reviews focus on excellent customer service during the quotes and claims processes.
Endurance’s monthly payment plans don’t include interest, and many consumers take advantage of 12-, 18-, or 24-month terms.
Additionally, Endurance warranty plans allow car owners to choose from any repair shop certified by the National Institute for Automotive Service Excellence (ASE®). Because of this, it shouldn’t be difficult to find a repair facility quickly no matter where you are when your car breaks down.
What Does An Endurance Extended Warranty Cover?
Endurance offers six levels of coverage. The first five are extended auto warranties and have varying levels of coverage to protect against mechanical breakdowns. The last Endurance plan is a combination of an extended auto warranty and a maintenance contract.
- Supreme: This top-tier plan is Endurance's exclusionary, bumper-to-bumper warranty. It includes coverage for most parts, with only some exclusions. Excluded parts include the safety restraint system, glass, light bulbs/LED lights, battery, high-tech items (which you can add to coverage at an additional cost), and cosmetic portions of the vehicle.
- Superior: This high-tier comprehensive plan provides great coverage for hundreds of listed parts throughout the vehicle.
- Secure Plus: This mid-level warranty provides the shortest wait time among all the coverage plans. The waiting period for coverage is only 30 days and 1,000 miles.
- Secure: This is Endurance’s most basic auto warranty. It only covers parts of the powertrain, meaning the engine, transmission, and drivetrain. Your vehicle’s most vital and expensive parts to repair will be covered.
- Select Premier: The Select Premier plan is Endurance’s warranty plan for high-mileage vehicles. The warranty has a fairly extensive inclusion list focusing on the powertrain. This plan doesn't include the brakes and suspension.
- EnduranceAdvantage™: The Advantage plan covers both mechanical breakdowns and maintenance, which is uncommon for an extended car warranty. The plan has three levels of coverage – Prime, Plus, and Preferred – which all include high-level stated components. Maintenance covers upkeep such as oil changes, engine diagnostics, and brake pad replacements.
Here's a closer look at the first five plans:
|Endurance Warranty||Select Premier||Secure||Secure Plus||Superior||Supreme|
These plans exclude costs associated with routine maintenance or wear and tear. They also exclude damage caused by pre-existing issues, acts of nature, theft, vandalism, falling objects, and lack of routine maintenance. For more details, read the fine print of your warranty contract or reach out to Endurance for a sample contract.
Under each vehicle service contract, you can add Endurance warranty services for hybrid components, commercial use, or lift modified components. You can also add coverage for high-tech components. Endurance plans can cover over 200,000 miles on the odometer, and the EnduranceAdvantage Prime plan has no starting mileage restriction. This makes Endurance an excellent option for a used car warranty.
All Endurance vehicle protection plans come with additional benefits, including:
- 24/7 Endurance warranty roadside assistance
- Rental car reimbursement (limited to $30 per day and $150 per occurrence)
- Trip interruption coverage
- One free year of Endurance Elite Benefits
Endurance Elite Benefits
As an Endurance customer, you get one year free of Endurance Elite Benefits, which include:
- Total loss protection: Up to $1,000 toward a replacement vehicle
- Collision discount: Up to $500 per covered collision ($1,000 limit)
- Key fob replacement: Covers up to $500 to repair or replace a key fob
- Tire repair/replacement: Covers repair or replacement of up to two tires per year damaged by road hazards ($125 limit per tire)
- Endurance mobile app: Easy access to roadside assistance, ownership information, and more
Endurance Highline Add-On
New for 2022, Endurance now offers a Highline add-on to the Supreme plan. This add-on expands coverage for many high-performance luxury vehicles that other extended warranty companies often don't cover. Some examples of included models are below:
- Alfa Romeo: All models
- Audi: RS3, RS5, S3, S4, S5, and S8
- BMW: M2, M3, M4, M340, 8 series (except I8 and M8), X3 M, X4, and X5 M
- Jaguar: All eight-cylinder models
- Land Rover: All models
- Maserati: Ghibli and Levante
- Mercedes: All AMG models except for the 63, 53, GT Coupe, and Roadster
- Porsche: 718, 911 (except 911 Cabriolet), GT models, Boxter, Cayman, Cayenne, Macan, Panamera, and Taycan
Be aware that the Highline add-on excludes the following:
- Vehicles with more than eight cylinders
- Quad-turbocharged engines
- Vehicles with incomplete chassis
- Vehicles weighing over one ton
- Fuel systems besides gas and diesel
How Much Does An Endurance Car Warranty Cost?
On average, an Endurance car warranty costs between $70 and $125 per month, including a $100 deductible. These prices are affordable compared to other providers, especially considering the coverage options and extra benefits.
The price of an Endurance warranty depends on your vehicle, level of coverage, and term length. When our review team reached out to Endurance for a bumper-to-bumper quote on a Honda CR-V, the company quoted us $86 for 36 months for a 5-year/100,000-mile Supreme plan. The deductible was $100.
Here's a closer look at the Honda quote and three other Endurance warranty quotes we received:
|Vehicle||Endurance Warranty Plan||Term Length||Monthly Payment||Down Payment||Deductible|
|Honda CR-V||Supreme||5 years/100,000 miles||$86 for 36 months||$186||$100|
|Chevy Silverado||Supreme||6 years/100,000 miles||$124 for 36 months||$214||$100|
|Honda CR-V||Secure||5 years/54,000 miles||$72.65 for 36 months ||$137.65 ||$100 |
|Toyota Camry||Select Premier||6 years/75,000 miles||$103 for 36 months ||$205 ||$100 |
The cost of an Endurance extended warranty depends on various factors, such as your vehicle's mileage and the plan you choose. Depending on these variables, your rates will be higher or lower.
We surveyed 1,000 extended warranty customers across different companies and found that half paid between $1,615 and $3,208 for their warranties. The Endurance plans above range from about $2,615 to $4,464 in total.
Endurance Warranty Reviews
Endurance has an average rating of 4.3 stars out of 5.0 on Trustpilot from over 4,300 reviews, and many Endurance warranty reviews say the company has a great customer service department.
Many negative Endurance warranty reviews mention the claims process and specific exclusions. This is a common complaint in the extended warranty industry, so we recommend reviewing your contract fully and reading the fine print before purchasing a plan.
Positive Endurance Warranty Reviews: Amazing Customer Service
“Near the end of the warranty period, I had an issue with the heater controls. My Subaru dealer worked with Endurance to replace the controller under the Endurance warranty. Other than the $100 deductible, Endurance paid the full amount of the service. Endurance has knowledgeable customer service people, and they were helpful in explaining what was covered under the warranty.”
– James via Trustpilot
“Scott went above and beyond when answering my questions and made sure that I wasn't on hold while finding an answer that he wasn't sure about. He didn't transfer me to other departments or make me go through another process, and was very thorough. Very happy with his interaction and positive demeanor.”
– David via Best Company
Negative Endurance Warranty Reviews: Difficulty With Claims
“When you call in to make a claim, they find every loophole under the sun. I personally [filed] a claim for a timing chain issue requiring engine replacement that was denied due to a clerical error between the dealer and the warranty company. They refuse to acknowledge the error and [reimburse] my money after I paid out of pocket.”
– Michelle and Moe via Trustpilot
“Paid $300 to start service, and two months later, my car started having problems. [The] company will only pay for the window's motor but not my engine, which I was told is covered under the warranty package I purchased. As soon as my window is fixed, I'm canceling this service."
– Gary James Brown Jr. via Trustpilot
Our Take On Endurance: 4.6 Stars
We rate Endurance 4.6 out of 5.0 stars and recognize the extended warranty provider for the Best Coverage in 2022. Positive Endurance warranty reviews and the provider's extensive benefits program and competitive rates make it a strong choice for an extended car warranty.
If you’re looking for an extended warranty that is backed by years in the industry, you should consider an Endurance auto warranty for peace of mind. The company is one of the only direct providers of extended warranties, meaning everything is handled directly through Endurance. We consider Endurance a terrific option, and the company is our top pick.
|Endurance Pros||Endurance Cons|
|Direct-to-consumer extended warranties||Claims process can be difficult|
|Coverage for high-mileage vehicles||Perks such as tire repairs are only available with Endurance Elite Benefits (free for the first year)|
|Great customer service||Not available in California|
|ASE-certified technician of your choice|
Before you make a final coverage decision, we recommend getting a quote from at least three providers since extended warranty quotes vary based on the vehicle's age, your location, and other factors. After you get a quote from Endurance, compare it with plans from CarShield and CARCHEX. For more, check out our reviews of CarShield vs. Endurance and Endurance vs. CARCHEX.
Why Purchase An Extended Auto Warranty?
Although a factory warranty from a dealership provides coverage for the beginning of your vehicle’s life, it doesn’t cover everything or last the lifetime of your vehicle. According to a study by J.D. Power, even new car owners can experience problems during the first 90 days of ownership.
Even so, a vehicle will generally require more extensive repairs as it ages. In fact, a AAA study found that a vehicle’s average annual ownership cost is a whopping $9,282. By purchasing an extended warranty, you can avoid some of the expensive auto repair bills that come with an aging vehicle.
With an extended car warranty, you pay a one-time, annual, or monthly fee. In return, the warranty company pays for any covered repairs – minus a deductible – that an authorized repair facility completes. Companies often offer a warranty plan that allows for customization, meaning you can choose a plan that fits your budget and provides the warranty coverage you need.
Other Extended Warranty Companies To Consider
Regardless of which plan or provider you choose, always get quotes and compare contracts from multiple sources before making a final decision on vehicle coverage.
In addition to exploring Endurance warranty reviews, we researched 12 of the best car warranty companies and rated them based on reputation, coverage, customer service, and extra benefits. Here's more on a couple of our other top picks:
CarShield: 4.2 Stars
CarShield is one of the most popular extended warranty companies and has provided coverage for more than one million vehicles since 2005. CarShield offers six types of coverage, including two specialty plans, that can last up to 300,000 miles. CarShield also offers flexible month-to-month contracts. For more information, check out our CarShield review.
CARCHEX: 4.4 Stars
CARCHEX is the warranty company we designated Best for Used Cars. The provider maintains an A+ rating and accreditation with the BBB and has endorsements from industry leaders such as CARFAX, Kelley Blue Book, and Edmunds.com.
CARCHEX offers five , all customizable. All plans include 24/7 emergency roadside assistance, gas delivery, trip interruption service, and lockout service. For more information, check out our CARCHEX review.
In an effort to provide accurate and unbiased information to consumers, our expert review team collects data from dozens of extended auto warranty companies to formulate rankings of the best providers. Companies receive a score in each of the following categories, as well as an overall weighted score out of 5.0 stars.
- Industry Standing: Warranty providers with a history of strong business practices and endorsements from experts receive the highest scores in this category.
- Coverage: This rating is based on types of extended warranty plans available, coverage terms, and added benefits like roadside assistance.
- Cost: Our research team reviews sample quotes for a variety of plans and vehicles. Companies with lower prices per year of coverage receive the best scores.
- Transparency: This score takes into account contract transparency and the availability of a money-back guarantee.
- Customer Service: We comb through customer reviews and perform our own shopper analysis to get a sense of the responsiveness and helpfulness of each warranty company.
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