Here’s the consensus on the direct extended warranty provider, according to reviewers.

 
 

Purchasing an extended car warranty can feel like a huge decision. To make it easier, we took a closer look at Endurance, our top extended warranty provider. In this comprehensive Endurance warranty review, we'll assess the company's warranty plans, review coverage and service, and provide our final recommendation.

Endurance is among the best extended warranty companies. Since warranty quotes vary based on vehicle age, your location, and other factors, we recommend getting free quotes from at least three providers so you can make a strong financial decision. Get started by requesting a quote from Endurance above.

 

In this article:

 


 

What Is Endurance Warranty?

Based in Northbrook, Illinois, Endurance opened its doors in 2006. It’s now one of the largest third-party extended warranty companies on the market.

Unlike most of its competitors, Endurance manages its own contracts and handles all claims itself. The company offers multiple coverage options for vehicle owners and allows customers to cancel and receive a full refund within 30 days if they change their mind.

Endurance currently holds a C+ from the Better Business Bureau (BBB), but the company's reputation is otherwise overwhelmingly positive. Endurance holds a gold-level certification from the Vehicle Protection Association. There are hundreds of positive Endurance warranty reviews online, and the company has earned a place on Inc. magazine’s Inc. 5000 list as one of the nation’s fastest-growing private companies numerous times.

What Makes Endurance Unique?

Endurance offers direct-to-consumer extended warranties, unlike many third-party brokers in the extended warranty industry. This means warranty services all come directly from Endurance, and the company handles all claims directly. There’s no middleman or underwritten provider, and excellent customer service during the quotes and claims processes is a focus of many of the positive Endurance warranty reviews.

Endurance’s monthly payment plans don’t include interest, and many consumers take advantage of terms of 12, 18, or 24 months.

Additionally, Endurance warranty plans allow car owners to choose from any repair shop certified by the National Institute for Automotive Service Excellence (ASE) to complete the covered repairs. Because of this, it shouldn’t be difficult to find a repair service quickly no matter where you are when you experience a mechanical breakdown.

 


 

What Does An Endurance Extended Warranty Cover?

Endurance offers a total of five levels of coverage. The average price of a warranty depends on your specific car and plan selections.

It’s important to note that perks like 24/7 roadside assistance, key fob replacement, and repair financing are only available if you sign up for the Endurance Elite Membership with your warranty – which Endurance includes for free for the first year with all warranty plans.

  • Supreme: This top-tier plan is Endurance's exclusionary, bumper-to-bumper warranty. It includes coverage for most parts with only some exclusions. Excluded parts include the safety restraint system, glass, light bulbs/LED lights, battery, high-tech items (unless you add this coverage), and cosmetic portions of vehicle.
  • Superior: This high-tier comprehensive plan provides great coverage for hundreds of listed parts throughout the vehicle.
  • Secure Plus: This mid-level warranty provides the shortest wait time out of all the plans. The waiting period for coverage is only 30 days or 1,000 miles.
  • Secure: This is Endurance’s most basic auto warranty that only covers parts of the powertrain, meaning the engine, transmission, and drivetrain. Your vehicle’s most vital, expensive parts to repair will be covered.
  • Select Premier: The Select Premier plan is Endurance’s warranty plan for high-mileage vehicles. The warranty has a fairly extensive inclusion list that focuses on the powertrain. The brakes and suspension are not included in this plan.
Endurance Warranty

Select Premier

Secure

Secure Plus

Superior

Supreme

Air Conditioning

 

Brakes

 

 

Cooling System

 

 

Drive Axle

Electrical Components

 

Engine

Suspension

 

 

 

Fuel

 

 

Gaskets

 

 

 

Steering

 

 

Transfer Case

Transmission

Turbo/Supercharger

 

Add-Ons

Under each coverage plan, you have the option to add additional coverage for hybrid components, commercial use, or lift modified components. You can also add coverage for high-tech components if desired.

 


 

How Much Does An Endurance Warranty Cost?

The price of an Endurance warranty depends on your vehicle, level of coverage, and term length. When our review team reached out to Endurance for a bumper-to-bumper quote for a Honda CR-V, we were quoted $128 for 24 months for a 5-year/100,000-mile Supreme plan. The deductible was $100.

Here's a closer look at the Honda quote and three other Endurance warranty quotes we received:

Vehicle

Endurance Warranty Plan

Term Length

Monthly Payment

Down Payment

Deductible

Honda CR-V

Supreme 5 years/100,000 miles $128 for 24 months $343 $100

Lexus ES 350

Supreme

3 years/36,000 miles

$156 for 18 months

$168

$100

Lexus ES 350

Secure

5 years/60,000 miles

$180 for 36 months

$210

$100

Toyota Camry

Secure

6 years/75,000 miles

$111 for 30 months

$395

$100

The cost of an Endurance extended warranty depends on a variety of factors, like your vehicle's mileage and the the plan you choose, so your own rates could be higher or lower.

 


 

Endurance Warranty Reviews

Based on thousands of Endurance warranty reviews, the customer service department delivers with amazing service. However, it seems that many people complain about the claims process and specific exclusions, though this can be avoided by reviewing your contract fully before purchasing an extended warranty.

Positive Endurance Warranty Reviews: Amazing Customer Service

“Near the end of the warranty period, I had an issue with the heater controls. My Subaru dealer worked with Endurance to replace the controller under the Endurance warranty. Other than the $100 deductible, Endurance paid the full amount of the service. Endurance has knowledgeable customer service people, and they were helpful in explaining what was covered under the warranty.”

-James via Trustpilot

“Scott went above and beyond when answering my questions and made sure that I wasn't on hold while finding an answer that he wasn't sure about. He didn't transfer me to other departments or make me go through another process and was very thorough. Very happy with his interaction and positive demeanor.”

-David via Best Company

Negative Endurance Warranty Reviews: Difficulty With Claims

“When you call in to make a claim, they find every loophole under the sun. I personally [filed] a claim for a timing chain issue requiring engine replacement that was denied due to a clerical error between the dealer and the warranty company. They refuse to acknowledge the error and [reimburse] my money after I paid out of pocket…”

-Michelle and Moe via Trustpilot

“On my contract it specifically states that it covers turbochargers which my truck has. They refused to pay claim because they said that the contract didn't cover seals. What always happens is that the bearings fail causing the seals to start leaking. The bearings had completely come apart. I argued with them as did my mechanic to no avail. We were stranded 300 miles from home. I had to pay for repairs myself.”

-via BBB

 


 

What Are Some Limitations And Exclusions Of Endurance?

Coverage aside, some Endurance warranty reviews mention limitations related to the following:

  • 24/7 roadside assistance: Endurance only includes benefits like 24/7 roadside assistance, rental car reimbursement, and towing coverage to those with an Endurance Elite Membership. With that being said, all Endurance warranty plans include a complimentary membership for the first year.
  • Rental car limits: Those with an Endurance Elite Membership enjoy rental car reimbursement, but reimbursement is limited to $30 per day and $150 per occurrence. This means that if a customer’s vehicle spends more than five days in a repair shop, rental car costs will likely exceed this allowance.

Additionally, as with most extended warranty providers, your vehicle will not be covered for wear-and-tear damage.

 


 

Our Take On Endurance: 5.0 Stars

We rated Endurance 5.0 out of 5.0 stars and recognized it for having the Best Coverage in 2020. Its extensive benefits program, competitive rates, and positive Endurance warranty reviews make the provider a strong choice for an extended car warranty.

If you’re looking for an extended auto warranty backed by years in the industry, then you should definitely consider an Endurance auto warranty. Endurance is one of the top direct extended warranty companies, meaning everything is handled directly with Endurance. We consider Endurance to be a great option, and the company is our top overall pick.

Pros Cons

Comprehensive coverage

Perks like roadside assistance and towing are only available with Endurance Elite Membership (free for first year)

Choice of repair technician

Mixed claim processing experience

Direct-to-consumer extended warranties

 

Great customer service

 

Coverage for high-mileage vehicles

 

 

To make the best financial decision, we always recommend getting a quote from at least three providers, since extended warranty quotes vary based on the vehicle age, your location, and other factors. We strongly recommend getting a quote from Endurance, as well as comparing it to quotes from CARCHEX and CarShield.

 

 

Why Purchase An Extended Auto Warranty?

Although a factory warranty provides coverage for the beginning stages of your vehicle’s life, it doesn’t cover everything or last for the entire lifetime of your vehicle. According to a study by J.D. Power, even new vehicle owners can experience problems during the first 90 days of ownership.

With that being said, any vehicle will generally require more extensive repairs as it ages. In fact, a AAA study found that a vehicle’s average annual owning and operating cost currently equals a whopping $9,282. By purchasing an extended warranty, you can avoid some of the expensive repair bills that price might include.

With an extended car warranty, you pay a one-time, annual, or monthly fee. In return, you receive coverage – minus a deductible – for any work completed by repair shops that is covered under your contract. Oftentimes, companies offer a warranty plan that allows for customization. This means you can choose a plan that fits your budget and provides the warranty coverage you feel you need.

 


 

Other Extended Warranty Companies To Consider

Regardless of which plan or provider you choose, always obtain quotes and compare contracts from multiple sources before making a final decision on any car coverage.

In addition to exploring Endurance warranty reviews, we researched 12 of the best car warranty companies and rated them based on reputation, coverage, customer service, and extra benefits. Here are some of our other top picks:

CARCHEX: 4.5 Stars

With over 21 years of experience, CARCHEX is our pick for Best Service. CARCHEX maintains an A+ rating and accreditation with the BBB and has endorsements from industry leaders like CARFAX, Kelley Blue Book, and Edmunds.com.

CARCHEX offers a total of five extended warranty plans, each of which can be customized. All plans include 24/7 emergency roadside assistance, gas delivery, trip interruption service, and lockout service. For more information, check out our CARCHEX review.

CarShield: 4.5 Stars

CarShield is one of the most popular extended warranty companies around, having provided coverage for more than one million vehicles since its founding 15 years ago. CarShield offers six types of coverage, including two specialty plans. The provider has month-to-month contracts available to allow for flexibility in your lifestyle. For more information, check out our CarShield review.

Read our guides to other warranty providers: