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Purchasing an extended car warranty can feel like a huge decision. To make this choice easier, we've taken a closer look at Endurance, our top extended warranty provider. In this comprehensive Endurance warranty review, we'll assess the company's warranty plans, review its coverage and service, and provide our final recommendation.

We ranked Endurance among the best extended warranty companies of 2021. Since warranty quotes vary based on vehicle age, location, and other factors, we recommend getting free quotes from at least three providers so you can make a strong financial decision.

 

In this article:


What Is An Endurance Car Warranty?

Based in Northbrook, Illinois, Endurance opened its doors in 2006. It’s now one of the largest third-party extended warranty companies on the market.

Unlike most of its competitors, Endurance is a direct provider, meaning the company manages its own vehicle service contracts and handles all claims itself. The provider offers multiple coverage options for vehicle owners and has a 30-day money-back guarantee in case of cancellation.

Endurance holds a C from the Better Business Bureau (BBB), but the company's reputation is otherwise positive. Endurance holds a gold-level certification from the Vehicle Protection Association. There are hundreds of positive Endurance warranty reviews online, and the company has earned a place on Inc. magazine’s Inc. 5000 list as one of the nation’s fastest-growing private companies numerous times.

Our review team gives Endurance 4.6 out of 5.0 stars overall.

Our Rating 4.6

Industry Standing

4.3

Coverage

4.9

Cost

4.5

Transparency

5.0

Customer Service

4.5

 

What Makes Endurance Unique?

Endurance offers direct-to-consumer extended warranties, unlike many third-party brokers in the extended warranty industry. This means warranty services all come directly from Endurance, and the company handles all claims directly. There’s no middleman or separate underwriter, and many of the positive Endurance warranty reviews focus on excellent customer service during the quotes and claims processes.

Endurance’s monthly payment plans don’t include interest, and many consumers take advantage of terms of 12, 18, or 24 months.

Additionally, Endurance warranty plans allow car owners to choose from any repair shop certified by the National Institute for Automotive Service Excellence (ASE®) to complete the covered repairs. Because of this, it shouldn’t be difficult to find a repair facility quickly no matter where you are when you experience a mechanical breakdown.


What Does An Endurance Extended Warranty Cover?

Endurance offers six levels of coverage. The first five are extended warranties with varying levels of coverage to protect against mechanical breakdowns. The last Endurance plan is a combination of an extended auto warranty and a maintenance contract.

  • Supreme: This top-tier plan is Endurance's exclusionary, bumper-to-bumper warranty. It includes coverage for most parts with only some exclusions. Excluded parts include the safety restraint system, glass, light bulbs/LED lights, battery, high-tech items (which can be added to coverage at an additional cost), and cosmetic portions of the vehicle.
  • Superior: This high-tier, comprehensive plan provides great coverage for hundreds of listed parts throughout the vehicle.
  • Secure Plus: This mid-level warranty provides the shortest wait time out of all the coverage plans. The waiting period for coverage is only 30 days and 1,000 miles.
  • Secure: This is Endurance’s most basic auto warranty that only covers parts of the powertrain, meaning the engine, transmission, and drivetrain. Your vehicle’s most vital and expensive parts to repair will be covered.
  • Select Premier: The Select Premier plan is Endurance’s warranty plan for high-mileage vehicles. The warranty has a fairly extensive inclusion list that focuses on the powertrain. The brakes and suspension are not included in this plan.
  • EnduranceAdvantage™: The Advantage plan covers mechanical breakdowns as well as maintenance, which is uncommon for an extended car warranty. There are three levels of coverage within the plan – Prime, Plus, and Preferred – all of which include high-level stated-component coverage. Maintenance covers things including oil changes, engine diagnostics, and brake pad replacements.

Here's a closer look at the first five plans:

Endurance Warranty

Select Premier

Secure

Secure Plus

Superior

Supreme

Air conditioning

 

Brakes

 

 

Cooling system

 

 

Drive axle

Electrical components

 

Engine

Suspension

 

 

 

Fuel

 

 

Gaskets

 

 

 

Steering

 

 

Transfer case

Transmission

Turbo/supercharger

 

These plans exclude costs associated with routine maintenance or wear and tear. They also exclude damage caused by pre-existing issues, acts of nature, theft, vandalism, falling objects, and lack of routine maintenance. For more details, read the fine print of your warranty contract or reach out to Endurance for a sample contract.

Under each plan, you have the option to add Endurance warranty services for hybrid components, commercial use, or lift modified components. You can also add coverage for high-tech components if desired.

Additional Benefits

All Endurance vehicle protection plans come with additional benefits, including:

  • 24/7 Endurance warranty roadside assistance 
  • Rental car reimbursement (limited to $30 per day and $150 per occurrence)
  • Trip interruption coverage
  • One free year of Endurance Elite Benefits

Endurance Elite Benefits

As an Endurance customer, you get one year free of Endurance Elite Benefits, which include:

  • Total loss protection: Up to $1,000 toward a replacement vehicle
  • Collision discount: Up to $500 per covered collision ($1,000 limit)
  • Key fob replacement: Covers up to $500 to repair or replace a key fob
  • Tire repair/replacement: Covers repair or replacement of up to two tires per year damaged by road hazards ($125 limit per tire)
  • Endurance mobile app: Easy access to roadside assistance, ownership information, and more

How Much Does An Endurance Car Warranty Cost?

On average, an Endurance car warranty costs between $70 and $125 per month including a $100 deductible. Compared to other providers, these prices are affordable, especially considering the coverage options and extra benefits you get.

The price of an Endurance warranty depends on your vehicle, level of coverage, and term length. When our review team reached out to Endurance for a bumper-to-bumper quote for a Honda CR-V, we were quoted $86 for 36 months for a 5-year/100,000-mile Supreme plan. The deductible was $100.

Here's a closer look at the Honda quote and three other Endurance warranty quotes we received:

Vehicle

Endurance Warranty Plan

Term Length

Monthly Payment

Down Payment

Deductible

Honda CR-V

Supreme 5 years/100,000 miles $86 for 36 months $186 $100

Chevy Silverado

Supreme

6 years/100,000 miles

$124 for 36 months

$214

$100

Honda CR-V

Secure

5 years/54,000 miles

$72.65 for 36 months

$137.65

$100

Toyota Camry

Select Premier

6 years/75,000 miles

$103 for 36 months

$205

$100

The cost of an Endurance extended warranty depends on a variety of factors, such as your vehicle's mileage and the plan you choose, so your rates could be higher or lower.

 

Endurance Warranty Reviews

Thousands of Endurance warranty reviews say the customer service department delivers great service. It seems that many people complain about the claims process and specific exclusions, though this can be avoided by reviewing your contract fully and reading the fine print before purchasing an extended warranty.

Positive Endurance Warranty Reviews: Amazing Customer Service

“Near the end of the warranty period, I had an issue with the heater controls. My Subaru dealer worked with Endurance to replace the controller under the Endurance warranty. Other than the $100 deductible, Endurance paid the full amount of the service. Endurance has knowledgeable customer service people, and they were helpful in explaining what was covered under the warranty.”

– James via Trustpilot

“Scott went above and beyond when answering my questions and made sure that I wasn't on hold while finding an answer that he wasn't sure about. He didn't transfer me to other departments or make me go through another process and was very thorough. Very happy with his interaction and positive demeanor.”

– David via Best Company

Negative Endurance Warranty Reviews: Difficulty With Claims

“When you call in to make a claim, they find every loophole under the sun. I personally [filed] a claim for a timing chain issue requiring engine replacement that was denied due to a clerical error between the dealer and the warranty company. They refuse to acknowledge the error and [reimburse] my money after I paid out of pocket . . .”

– Michelle and Moe via Trustpilot

“Paid $300 to start service, and two months later, my car started having problems. [The] company will only pay for the window's motor but not my engine, which I was told is covered under the warranty package I purchased. As soon as my window is fixed, I'm canceling this service.

– Gary James Brown Jr. via Trustpilot


Our Take On Endurance: 4.6 Stars

We rate Endurance 4.6 out of 5.0 stars and recognize it for having the Best Coverage in 2021. Positive Endurance warranty reviews and the provider's extensive benefits program and competitive rates make it a strong choice for an extended car warranty.

If you’re looking for an extended warranty to provide peace of mind that is backed by years in the industry, then you should definitely consider an Endurance auto warranty. The company is one of the only direct providers of extended warranties, meaning everything is handled directly through Endurance. We consider Endurance a great option, and the company is our top pick.

Endurance Pros Endurance Cons

Direct-to-consumer extended warranties

Claims process can be difficult

Coverage for high-mileage vehicles

Perks such as tire repairs are only available with Endurance Elite Benefits (free for the first year)

Great customer service

 

ASE-certified technician of your choice

 

 

To make the best financial decision, we always recommend getting a quote from at least three providers since extended warranty quotes vary based on the vehicle age, your location, and other factors. After you get a quote from Endurance, compare plans from CarShield and CARCHEX. We've compared several of these providers in our CarShield vs. Endurance and Endurance vs. CARCHEX reviews.

 

Why Purchase An Extended Auto Warranty?

Although a factory warranty from the dealership provides coverage for the beginning of your vehicle’s life, it doesn’t cover everything or last for the entire lifetime of your vehicle. According to a study by J.D. Power, even new car owners can experience problems during the first 90 days of ownership.

With that being said, any vehicle will generally require more extensive repairs as it ages. In fact, a AAA study found that a vehicle’s average annual ownership cost currently equals a whopping $9,282. By purchasing an extended warranty, you can avoid some of the expensive auto repair bills that come with an aging vehicle.

With an extended car warranty, you pay a one-time, annual, or monthly fee. In return, the warranty company pays for any covered repairs – minus a deductible – completed by an authorized repair facility. Oftentimes, companies offer a warranty plan that allows for customization. This means you can choose a plan that fits your budget and provides the warranty coverage you feel you need.


Other Extended Warranty Companies To Consider

Regardless of which plan or provider you choose, always get quotes and compare contracts from multiple sources before making a final decision on vehicle coverage.

In addition to exploring Endurance warranty reviews, we researched 12 of the best car warranty companies and rated them based on reputation, coverage, customer service, and extra benefits. Here's more on some of our other top picks:

CarShield: 4.2 Stars

CarShield is one of the most popular extended warranty companies around, having provided coverage for more than 1 million vehicles since its founding 16 years ago. CarShield offers six types of coverage, including two specialty plans. The provider has month-to-month contracts available to allow for flexibility. For more information, check out our CarShield review.

CARCHEX: 4.4 Stars

With over 22 years of experience, we named CARCHEX the Best for Used Cars. CARCHEX maintains an A+ rating and accreditation with the BBB and has endorsements from industry leaders such as CARFAX, Kelley Blue Book, and Edmunds.com.

CARCHEX offers five car warranty plans, each of which can be customized. All plans include 24/7 emergency roadside assistance, gas delivery, trip interruption service, and lockout service. For more information, check out our CARCHEX review.


Frequently Asked Questions

How does an Endurance warranty work?

An Endurance warranty covers your vehicle after a mechanical breakdown. Plans range from exclusionary, bumper-to-bumper coverage to basic coverage for your car's essential components. Instead of paying for repairs in full, you pay a monthly fee and a small deductible before any covered repairs or replacements.

How much does an Endurance warranty cost per month?

The price of an Endurance warranty depends on your vehicle and level of coverage. Drivers can expect to pay about $70 to $125 per month unless they own luxury vehicles. When our team reached out for pricing, we were quoted $86 per month for a bumper-to-bumper extended warranty on a Honda CR-V.

What is the best aftermarket car warranty?

We rate Endurance as the best aftermarket warranty company in the industry. Our expert review team ranked every major warranty provider and found Endurance to have comprehensive plans, competitive pricing, and strong customer service reviews. Our review team scored Endurance the highest, with a rating of 4.6 out of 5.0 stars.

Which is better, Endurance or CarShield?

Endurance and CarShield are two of the top warranty companies. They both provide six extended warranty plans and affordable monthly rates. When comparing Endurance vs. CarShield, our team found Endurance to have more transparent contracts, leading us to give the provider a higher overall score.

Does Endurance pay claims?

Endurance pays covered claims to the repair shop directly. It's also a direct warranty provider, so you only deal with one company when filing a claim. Many Endurance warranty reviews from customers attest that the company pays claims according to the contract.

What is the Endurance car warranty phone number?

If you need more information while shopping for a plan, you can call 1-866-918-1438. Current Endurance policyholders can reach the customer service department at 1-866-432-4443 or the claims department at 1-877-414-0134.

Is Endurance car warranty legit?

Yes, Endurance is a legitimate car warranty company. It has been in the industry since 2006 and has a 4.4-star rating out of 5.0 on Trustpilot. Endurance is also known for having transparent contracts and paying claims.

Which is better, Endurance or CARCHEX?

Both Endurance and CARCHEX offer a wide range of coverage options and have reputations for good customer service. That said, we rate Endurance higher than CARCHEX because it offers a few more coverage options and better benefits.

Can you cancel an Endurance warranty?

Yes, you can cancel an Endurance warranty at any time. You’ll get a full refund if you cancel within 30 days and haven’t used the plan. You’ll get a partial refund if you cancel after 30 days. Call Endurance’s customer service line at 1-866-432-4443 to request a cancellation.


Methodology

In an effort to provide accurate and unbiased information to consumers, our expert review team collects data from dozens of extended auto warranty companies to formulate rankings of the best providers. Companies receive a score in each of the following categories, as well as an overall weighted score out of 5.0 stars.

  • Industry Standing: Warranty providers with a history of strong business practices and endorsements from experts receive the highest scores in this category.
  • Coverage: This rating is based on types of extended warranty plans available, coverage terms, and added benefits like roadside assistance.
  • Cost: Our research team reviews sample quotes for a variety of plans and vehicles. Companies with lower prices per year of coverage receive the best scores.
  • Transparency: This score takes into account contract transparency and the availability of a money-back guarantee.
  • Customer Service: We comb through customer reviews and perform our own shopper analysis to get a sense of the responsiveness and helpfulness of each warranty company.
 

 

Read our guides to other warranty providers: