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‘I’m Sorry, But That’s Not My Fault:’ Woman Drives in to Fuel Up Her Car. Then She Learns That She’s Pumping Someone Else’s Gas

"I had this happen too! $20 too and the lady got all goofy with me. "

Wrong Vehicle Pump

Photo by: Unsplash.com

Stacy Fernandez

By: Stacy Fernandez

Aug 2, 2025 at 5:00am ET

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A woman is going viral after sharing a gas station mix-up that left her feeling confused and frustrated.

Is She the A-Hole?

In a trending video, content creator Ashley Miller (@millerpartyof7) shared the strange encounter she just had at the gas station.

“Am I the [expletive]? A story time, if you will,” Miller said.

Miller explained that she was distracted while talking to her son and started pumping gas without realizing the pump had already been activated. Moments later, the gas station attendant rushed outside and told her she was “pumping somebody else’s gas.”

“I’m just like confused,” she says. “And he’s not explaining it.”

At first, she assumed her own payment had gone through. But, after thinking about it, she realized she never entered her gas card PIN—something required for the transaction to process. That’s when she asked the employee a clarifying question: Had he accidentally applied someone else’s prepayment to her pump?

His response: “Maybe I did, maybe I didn’t.”

By that point, she’d already pumped the full $20. The attendant told her she needed to come inside and pay for it. But she pushed back, arguing that the mix-up wasn’t her fault.

“It was a total accident,” she says. “You screwed up.”

What Did She Do About the Money?

She describes standing there for a moment, angry and unsure of what to do next. Then, she noticed a young man nearby leaning against his car, clearly waiting. She asked if he was the one who prepaid, and when he confirmed he probably was, she apologized and handed him $20 to cover the gas.

“He like didn’t want to take my money,” she says. “But I just—I’m not going to take $20 from you.”

The situation resolved without further incident, but the woman still had questions. Was it her responsibility to fix a mistake made by the attendant? Should she have gone inside and paid the gas station directly, or was reimbursing the customer the right move?

She says she felt bad about how things played out, but also feels like the attendant could’ve handled it differently.

“Am I the jerk here?” she asks at the end of the video.

Whose Fault Is It?

A gas station shared in a blog that once payment is registered for a pump, the transaction is considered complete, even if the customer never fueled up.

As they put it, when someone pre-pays inside and forgets their pump, and then another person uses it, the second person is seen as the one who received the gas, and the station won’t usually reset the transaction.

A legal advice forum echoes this, stating that even if the attendant mistakenly assigns payment to the wrong pump, the person who actually fuels may still be held responsible for payment. Refusing to pay could be viewed as theft, regardless of where the error originated.

Commenters React

“I don't think you are. You made it right with the boy and the employee shouldn't have treated you that way,” a top comment read.

“The employee completely mishandled the situation and should have accepted responsibility for his mistake, corrected it, and apologized,” a person said.

What do you think?

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Comments

“He works in a gas station. Can't really expect him to use the queen's English and offer you tea and crumpets as an apology,” another wrote.

Motor1 reached out to Miller for comment via email and TikTok direct message.

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