How does Assurant stand up to industry leaders? Find out this and more in our review of Assurant.

 
 

Are you considering purchasing an Assurant extended warranty? Choosing an extended car warranty company is an important and often time-consuming decision.

In this guide, we’ll make it easier for you to decide on Assurant Extended Warranty by reviewing the company, its coverage, and sharing user reviews. We've also reviewed the best extended auto warranty companies. Below, you can start getting quotes from our top picks:

 

In this article:

What Is An Assurant Extended Warranty?

An Assurant Extended Warranty is an extended automobile warranty issued by Assurant Inc., a global provider of risk management solutions headquartered in New York City, New York.

A Fortune 500 company, Assurant was founded in 1892 and provides insurance products in several industries, including the device, property, and casualty sectors.

In 2018, Assurant acquired The Warranty Group, an insurance and warranty services company that covers automobiles, mobile devices, and electronics, for $2.5 billion. Jointly operating across 21 countries with The Warranty Group, Assurant Inc. is a global insurance services provider that's been in business since 1892.

 


 

 
 

What Does An Assurant Extended Warranty Cover?

We reviewed Assurant’s website thoroughly but could not find any information on extended warranty plans.

A customer service representative from Assurant told us that their policies are administered solely through financial institutions and dealerships.

The representative was not able to name any specific companies that work with Assurant, and his tone was not friendly.

 


 

Assurant Extended Warranty Reviews

We read many of Assurant’s customer reviews online and found them to be mixed. We selected the following sample reviews from Yelp and Trustpilot reviews of The Warranty Group, an Assurant acquired company which covers auto warranties.

Positive:

“Great customer service & fast payout. Thanks!!” - Assurant.com

“The Assurant team made sure that I got what I needed and were very helpful with anything I had to ask.” - Assurant.com

“The person that assisted me did a great job. Very informative and efficient.” - Trustpilot

Negative:

“Their customer service was horrible.” - Shanta from Trustpilot

“Assurant sucks. I was on the phone for an hour for issues that were not resolved. The company claimed that I would receive an email that never came, and I had to call them again.” - Tmara from Trustpilot

“This is my first absolutely terrible claim, but over the past few years, they've been getting worse and worse. And now increasing their costs? Just absurd if you ask me.” - Dustin Burich from Trustpilot

 


 

Our Recommendations For Extended Car Warranties

Pros Cons

Parent company Assurant holds an A+ rating from the BBB

Policies are administered solely through financial institutions and dealerships

 

Plan information is not available online or over the phone – only through specific companies

 

When reaching out for more information on policies, we had a negative customer service experience

Due to our negative customer service experience and lack of specific plan information from Assurant, our review team cannot currently recommend an Assurant extended warranty for our readers.

Below, we discuss two providers who received outstanding reviews from our experts.

#1 Best Overall: Endurance

Endurance offers direct-to-consumer extended warranties, which means that warranty services and claims are handled directly by Endurance. We gave it a 5.0 star rating and named it the best overall provider.

With Endurance, you don’t have to worry about a middleman or underwriting provider, and Endurance is also known for its excellent customer service during the quote and claims process.

Additionally, Endurance warranty plans allow car owners to choose from any repair shop certified by Automotive Service Excellence (ASE) to complete their covered repairs.

 
 

#2 Best Service: CARCHEX

CARCHEX maintains an A+ rating and accreditation from the BBB, and it has received endorsements from industry leaders like CARFAX, Kelley Blue Book, and Edmunds.com. Our review team gave the company a 4.5 star rating.

CARCHEX offers a total of five extended warranty plans, each of which can be customized. All plans include 24/7 emergency roadside assistance, gas delivery, trip interruption services, and lockout services.

 

Having trouble deciding between Endurance and CARCHEX? Read our Endurance vs. CARCHEX review.