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Geico (an acronym that stands for Government Employees Insurance Company) is the second-largest car insurance company in the U.S. As such, there are thousands of Geico insurance reviews posted online (most of them positive). But is Geico a reliable insurer? We think so, though it may not be the best option for every driver.

In our research into the best car insurance companies in the industry, we named Geico our top choice. Learn why in this article, where we take a look at Geico car insurance coverage options, policy perks, and Geico reviews from policyholders.

 

In this article:

Our Take On Geico: 4.5 Stars

We rate Geico 4.5 out of 5.0 stars and named it the Best Overall in 2021. The insurance company’s cheap rates and simple claims make it a smart choice for most drivers. Geico auto insurance reviews are largely positive, indicating a reliable claims process and helpful agents.

Aside from car insurance, you can find Geico insurance products such as:

  • Motorcycle insurance
  • Homeowners insurance
  • Renters insurance
  • Condo insurance
  • RV insurance
  • Boat insurance
  • And more
Geico Pros Geico Cons
Many choices for coverage Average quotes process
High level of customer satisfaction Usage-based app not available in all states
Superior financial strength rating and A+ rating from the BBB  
Available in 50 states

 

 

 


 

Geico Auto Insurance Coverage

As a full-service provider, Geico offers the six standard types of car insurance:

Geico also offers some additional coverage options that set it apart from other providers.

Geico Auto Insurance: Pros & Cons
Geico Car Insurance Details
Roadside Assistance Emergency road service coverage is available for a small fee – you can get it for as little as $14 per year. It includes jump-starts, spare tire installation, towing to a repair shop, and lockout services up to $100.
Rental Car Reimbursement This coverage pays for the costs of a rental car while your car is being repaired after a covered claim. Geico works with Enterprise Rent-A-Car, which means your insurance will pay Enterprise directly.
Mechanical Breakdown Insurance Geico mechanical breakdown insurance is similar to an extended warranty. Under an MBI plan, Geico will pay for repairs to any covered mechanical part on your car. This excludes wear and tear, tune-ups, and maintenance items. Your car is only eligible if it is under 15 months old or has fewer than 15,000 miles.
Rideshare Insurance If you drive for Uber or Lyft, you're covered while waiting for, driving to, and carrying passengers.

 

 

While other roadside assistance plans may offer more service options, Geico's plan covers the basics at an affordable price. Compared to AAA’s cost of $50 to $100 per year, it's a pretty good deal for those who are insured by Geico. Overall, customers who have left Geico auto insurance reviews seem pleased with the variety of coverage.

 


 

Geico Claims Department Number

The Geico claims department number is 800-841-3000. You can also file your claim through the Geico mobile app or at geico.com/claims.

How Does Geico Pay Claims?

Once your claim is approved, Geico will mail a check directly to your provided address. This check will cover the claim amount minus your deductible and is typically mailed within 48 hours after approval.

 


 

Geico Cost And Discounts

Compared to other leading insurers, Geico auto insurance is affordable. Our review team reached out for a sample quote for a 25-year-old female driver with a 2016 Honda Fit with 50,000 miles. We were quoted just $294 for a six-month Geico insurance policy, which comes out to around $49 per month.

Here's a look at another Geico quote we received for a married couple, ages 30 and 31, who drive a 2016 Chevrolet Colorado with 50,000 miles and a 2012 Toyota RAV-4 with 120,000 miles. Because the Colorado is financed, it requires collision and comprehensive coverage, while the RAV-4 does not.

Additional Coverage Options for Geico Auto Insurance
Geico Auto Insurance Quote Basic Coverage Full Coverage

Liability Insurance

$100,000/$300,000/$50,000

$100,000/$300,000/$50,000

Collision Insurance

$500 deductible for Colorado only

$500 deductible for both vehicles

Comprehensive Insurance

$500 deductible for Colorado only $500 deductible for both vehicles

Medical Payments

None

$2,000

Uninsured/Underinsured Motorist

$100,000/$300,000/$50,000

$100,000/$300,000/$50,000

Add-Ons

Roadside assistance and rental car reimbursement ($30 per day) for Colorado only

Roadside assistance and rental car reimbursement ($30 per day) for both vehicles

6-Month Premium

$576.10 (or $96.02 per month) $738.71 (or $123.12 per month)

 

Because price is affected by things such as your age, gender, and accident history and the type of car you drive, the best way to estimate your monthly payment is to get a free quote. Our rate estimate data suggests that Geico has some of the best rates for drivers with poor credit as well as young drivers.

Cheapest Car Insurance Estimates For Drivers With Poor Credit

Car Insurance Company Annual Rate Estimate
USAA $1,807
Geico $2,077
Nationwide $2,227
Progressive $2,514
State Farm $3,616

Cheapest Car Insurance Estimates For Young Drivers

Car Insurance Company Annual Rate Estimate
USAA $1,422
Geico $1,627
State Farm $1,765
Progressive $2,029
Nationwide $2,293

Unless you’re in the military or have a family member with USAA, we think Geico provides some of the cheapest car insurance policies around. The average annual premium with Geico for experienced drivers with clean driving records is around $1,470, according to our cost research. This is about 27% cheaper than the national average.

Geico Insurance Cost By State

What you pay for car insurance from Geico also depends on your location. Drivers in some states may pay as low as $1,000 per year, while others could pay $2,000 or more for full coverage insurance based on location alone. Here's an overview of Geico's insurance costs by state, along with each state's average according to our rate estimates.

State Geico Annual Cost Estimate State Average Cost Estimate

Alabama

$977

$1,448

Alaska

$1,039

$1,287

Arizona

$1,084

$1,625

Arkansas

$1,558

$1,449

California

$1,668

$2,339

Colorado

$1,179

$1,672

Connecticut

$924

$1,885

Delaware

$1,398

$1,921

Washington, D.C.

$1,015

$1,787

Florida

$1,499

$2,894

Georgia

$1,251

$1,548

Hawaii

$851

$1,238

Idaho

$735

$1,089

Illinois

$1,170

$1,474

Indiana

$797

$1,087

Iowa

$965

$1,095

Kansas

$1,078

$1,364

Kentucky

$872

$1,817

Louisiana

$6,614

$3,828

Maine

$559

$995

Maryland

$1,715

$1,941

Massachusetts

$1,565

$2,568

Michigan

Data not available

$4,390

Minnesota

$1,181

$1,487

Mississippi

$1,262

 $1,357

Missouri

$2,049

$1,741

Montana

$1,349

 $2,214

Nebraska

 $1,272

 $1,372

Nevada

 $1,414

 $2,332

New Hampshire

 $861

 $1,181

New Jersey

 $1,340

 $2,108

New Mexico

 $1,007

 $1,356

New York

 $2,286

 $3,964

North Carolina

 $1,118

 $1,277

North Dakota

 $1,316

 $1,310

Ohio

 $748

 $923

Oklahoma

 $1,262

 $1,630

Oregon

 $1,218

 $1,284

Pennsylvania

 $1,111

 $1,405

Rhode Island

 $1,703

 $1,923

South Carolina

 $1,075

 $1,592

South Dakota

 $1,096

 $1,331

Tennessee

 $1,059

 $1,217

Texas

 $1,532

 $2,067

Utah

 $958

 $1,446

Vermont

 $851

 $1,013

Virginia

 $999

 $1,079

Washington

 $1,232

 $1,271

West Virginia

 $1,393

 $1,390

Wisconsin

 $760

 $946

Wyoming

 $1,565

 $1,499

 

Geico Discounts

When you get a quote from Geico, make sure to ask about auto insurance discounts. There are numerous ways to save on coverage.

Geico Insurance Discounts Eligibility Details
Multi-Policy Discount Get a discount for bundling auto and home insurance or another type of coverage.
Multi-Vehicle Discount Save up to 25% when you add a second vehicle to your policy.
Good Student Save up to 15% for maintaining a high grade point average.
Good Driver Save up to 26% when you remain accident-free.
Driver's Education Course Lower your Geico auto insurance premium by taking a driver training course.
Defensive Driving Course Lower your premium by taking a defensive driving course.
New Vehicle Discount Earn up to 15% off by insuring a new car with Geico.
Military Discount Earn up to 15% off for your military affiliation.
Emergency Deployment Save up to 25% when you are deployed with the military.
Federal Employee Discount Save up to 8% on car insurance as a federal employee.
Membership and Employee Discount Save on an insurance policy as a member of certain professional and alumni associations.
Safety Features Receive discounts for having air bags (25 to 40%), anti-lock brakes (5%), anti-theft systems (25%), and daytime running lights (1%) in your vehicle.
Seat Belt Use Earn up to 15% off MedPay or PIP coverage by driving safely.

 

 

To find out how much you would pay for car insurance, call our designated quotes team at (844) 246-8209 or enter your zip code below.

 

 

 


 

Geico Auto Insurance Reviews And Ratings

Geico has strong reviews for its easy insurance claims process and helpful customer service. In the J.D. Power 2021 U.S. Auto Insurance StudySM, Geico earned a satisfaction ranking above the regional average in California, the Central region, and New England. The insurer used to rank higher in this survey, but satisfaction scores have dipped some lately.


Still, there are many positive Geico insurance reviews on sites including Trustpilot and the Better Business Bureau (BBB). On the BBB website, Geico has an A+ rating, indicating that it promptly responds to customer complaints.

Positive Geico Auto Insurance Reviews

In positive Geico insurance reviews, customers praise the ease of communication with the company's representatives.

"I've used Geico for the last [seven] years, and they have done a great job for me. No issues with claims. No reactive rate hikes after claims. Great communication. I'd recommend this company." – Mark C. via BBB

"I have been with this insurance company for [nine] years now, and they have always been so great to work with! They help every time I call and are always so friendly. I am proud to call them my insurance company. When I was in my first accident, they made the whole process so easy and got me into a rental within the next business day." – C.J. Fritz via BBB

Negative Geico Auto Insurance Reviews

While Geico has positive comments from customers overall, the company has received some complaints too.

"Terrible company if you ever have to file a claim... When it was determined that six months later that an engine failure was most likely due to previous damage to work done under [a] previous claim, they were entirely unresponsive. They refused to even come and see the vehicle damage at the dealership." – Toure P. via BBB

"Geico really takes [their] time with handling claims. You may save money with Geico, but you waste a lot of time. I responded to a ridiculous total loss amount for my car (barely half of what I paid for [the] vehicle and not even half of what [it was] valued at) at 11:00 AM and was told that he would review everything on Tuesday. Today is Friday!" – Brittaney P. via BBB

Compared to other insurers, Geico’s online customer review profile is good. However, Geico’s ratings aren’t the best in the industry, and claims satisfaction can vary depending on where you live. If you’re considering a policy with Geico, be sure to research Geico insurance reviews specific to your state or city.


 

Geico Auto Insurance Apps

With the Geico Mobile app, you can view insurance documents, pay bills, file claims, and request roadside assistance. More than 2.9 million Geico customer reviewers give the app an average of 4.8 out of 5.0 stars in the App Store, and nearly 400,000 users give it 4.8 out of 5.0 stars in Google Play. Depending on your insurance plan, the app also has the functionality to schedule damage inspections, rentals, and repairs.

Geico's other app is DriveEasy®, a usage-based driving program that became available in some states in 2019. The app tracks things including distracted driving, hard braking, and time spent on the road. Unlike Progressive’s Snapshot, it can't raise your car insurance rates, but it can lower them. The app only has a 2.3-star rating in the App Store, with negative Geico insurance reviews noting that phone battery life is significantly lowered while customers use the app.

So far, DriveEasy is available in the following states:

Alabama

Arizona Colorado

Connecticut

District of Columbia Florida
Idaho Illinois Indiana
Iowa Louisiana Kentucky
Maryland North Carolina Nevada
New Jersey New Mexico Ohio
Oklahoma Oregon Pennsylvania
Tennessee Texas Utah
Virginia Wisconsin

 

 


 

Other Recommended Providers

While Geico is a reliable option for most drivers, we encourage getting quotes from multiple providers so you can compare coverage and rates. In addition to the insurance company you choose, factors such as your age and driving history and the vehicle's make and model can affect your premium, so what’s best for your neighbor might not be best for you.

If you're looking for a few more insurance companies to compare with Geico, check out USAA, Progressive, and State Farm.

  • USAA: This company is the best option for military members and their families for its comprehensive coverage and benefits, great rates, and excellent customer service. Learn more in our complete USAA auto insurance review, or read about USAA vs. Geico to compare the top providers.
  • Progressive: Insurance through Progressive is also affordable for many drivers across the U.S. Plus, Progressive has a great mobile app and shopping experience with its quotes comparison tool. Read our full Progressive auto insurance review to learn more.
  • State Farm: This insurer has more customers than any other car insurance company in the nation – and it’s great for young drivers. In our State Farm auto insurance review, we recognized the provider for its student driving programs that can save you money.

To start comparing personalized car insurance quotes, call (844) 246-8209 or enter your zip code below.

 

 


 

FAQ About GEICO

Is Geico insurance reliable?

With an A++ financial strength rating from AM Best and an A+ rating from the BBB, Geico is a reliable choice for car insurance coverage. In our in-depth review, we awarded the provider 5.0 out of 5.0 stars for industry reputation.

Why is Geico auto insurance so cheap?

Compared to competitors, Geico auto insurance is affordable for most drivers. One reason that coverage comes so cheap is that the provider has many discount opportunities, including a military discount, good student discount, and safe driver discount.

What is the best-rated auto insurance company?

After reviewing every major auto insurance company in the industry, our team named Geico the Best Overall. USAA scored highest with 5.0 out of 5.0 stars, but coverage is only available to military members and their families. Because of this, Geico is a smart choice for most drivers.

Is Progressive or Geico better?

Between Progressive and Geico, Geico is rated slightly higher by experts such as J.D. Power, AM Best, and the BBB. Our Progressive vs. Geico review found that both providers offer comprehensive car insurance coverage and competitive rates. The company that is best for you will depend on what you're looking for.

Does Geico charge a cancellation fee?

Geico does not charge a cancellation fee. You can cancel your policy with Geico by calling 800-841-1587 and speaking with a Geico insurance agent.

How long has Geico been in business?

Geico was founded in 1936 in San Antonio, Texas. It was originally established to sell auto insurance policies to government employees, but began offering its products to the general public in 1974.

How long does it take Geico to refund a payment?

The time it takes to receive a refund from Geico may depend on your payment method and policy. You may receive a refund within a matter of days, but the process can take several weeks. If you have not received a refund within a month you should contact Geico.

What time does Geico process payments?

The amount of time it takes for Geico to process your payment depends on your payment method. If you make a payment through the Geico mobile app, Geico website, or over the phone, your payment should be processed immediately. These services are available 24/7.

Does Geico have Gap insurance?

Geico does not offer gap insurance.

 


 

Methodology

In an effort to provide accurate and unbiased information to consumers, our expert review team collects data from dozens of auto insurance providers to formulate rankings of the best insurers. Companies receive a score in each of the following categories, as well as an overall weighted score out of 5.0 stars.

  • Industry Standing: Insurers with strong financial ratings and customer-first business practices receive the highest scores in this category.
  • Availability: We consider availability by state as well as exclusions for specific groups of drivers.
  • Coverage: This rating is based on types of insurance available, maximum coverage limits, and add-on policies.
  • Cost and Discounts: Our research team reviews auto insurance rate estimates generated by Quadrant Information Services for a variety of drivers in every state. Companies with lower prices and many car insurance discount opportunities receive the best scores.
  • Customer Service: We comb through customer reviews and consumer feedback studies from experts like J.D. Power.
  • Technology: Auto insurers with mobile apps, advanced online services and telematics are more likely to meet consumer needs.

 

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