If you want a policy that makes it easy to get in touch with your agent, Travelers is worth considering.

 
 

To help you find the right coverage at the right price, we've taken a look at some of the top car insurance companies on the market, including Travelers Auto Insurance Company.

In this article, we’re going to go in-depth into Travelers auto insurance and see how it stacks up against the competition. We’ll take a look at coverage options, whether or not the company is trustworthy, and what customers have to say about their experiences. Ultimately, we hope you’ll be able to decide whether Travelers car insurance is right for you.

Whenever you shop for car insurance, we recommend getting quotes from multiple providers so you can compare coverage and rates. In addition to the insurance company you choose, factors such as your age, vehicle make and model, and driving history can affect your premium, so what’s best for your neighbor might not be best for you.

Use our tool above or call our team at (844) 246-8209 to start comparing personalized car insurance quotes.

 

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About Travelers Insurance

Travelers is one of the biggest names in the auto insurance industry, and its focus on in-person interactions with insurance agents makes it a perfect choice for motorists who feel that our digital age has lost that all-important personal touch.

The company has an A++ rating for financial strength from AM Best, and it has fewer than the median number of complaints for similarly sized agencies according to the National Association of Insurance Commissioners. We think Travelers auto insurance is a good option for teens and young drivers due to its student and new driver discounts. Travelers also offers longer new car replacement coverage than most providers.

On the downside, we discovered that Travelers car insurance can be generally more expensive than other companies.

Aside from auto insurance, Travelers also offers the following insurance products:

  • Homeowners insurance
  • Renters insurance
  • Condo insurance
  • Boat and yacht insurance
  • Landlord insurance
  • Umbrella insurance
  • Jewelry and valuable items coverage
  • Wedding and events insurance

 


 

Travelers Auto Insurance Coverage

Like most car insurance companies, Travelers offers the following types of auto insurance:

  • Liability coverage
  • Collision coverage
  • Comprehensive car insurance
  • Personal injury protection
  • Medical payments
  • Uninsured/underinsured motorist coverage

The amount of coverage you are required to have by law varies by state. It’s important to note that these coverages come in different amounts and may not always cover the entirety of all expenses incurred.

Along with standard coverages, motorists can take out additional coverages with Travelers auto insurance. You have access to the following:

Travelers Insurance Coverage Details
Loan/lease gap insurance This covers you in the event that your vehicle is totaled before the loan or lease is paid off.
Rental coverage This provides rental reimbursement in the case that your car isn’t driveable for more than 24 hours and you need to use a rental car.
Roadside assistance Travelers provides roadside assistance and towing, giving you peace of mind in case of a breakdown or similar circumstance.
New car replacement If you total a new car within five years of purchase, Travelers will replace it with a brand new car of the same make and model.
Accident forgiveness insurance

With the Responsible Driver Plan, Travelers will forgive one accident and minor traffic violation every 36 months. With the Premier Responsible Driver Plan®, Travelers will apply a $50 credit up to $500 to your deductible for every 6 months that all drivers on the plan are free of an accident or major traffic violation.

Ridesharing

This covers drivers that work for ridesharing companies. Coverage is only available in Colorado and Illinois.

 


 

Travelers Auto Insurance Discounts

While Travelers auto insurance may initially seem more expensive than competitors, the insurance company offers several discounts that can lower your monthly insurance premium:

  • Multi-policy discount: Save up to 13 percent when you bundle your car insurance with a Travelers home insurance policy.
  • Multi-car discount: Save up to 8 percent if your household insures two or more cars through the same Travelers insurance policy.
  • Home ownership discount: Save up to 5 percent on your car insurance if you own a home or condo, even if you insure it elsewhere.
  • Safe driver discount: Save up to 10 percent if you have no accidents, minor violations, or major comprehensive claims for the past three years. Save up to 23 percent if you have been accident-free for the past five years.
  • Continuous insurance discount: Save up to 15 percent if you have no gaps in your coverage.
  • Hybrid/electric vehicle discount: Save if you own or lease a hybrid car. 
  • New car discount: Save up to 10 percent when you purchase or own a car that is less than three years old.
  • EFT, paid in full, and good payer discounts: Save up to 7.5 percent if you pay your policy in full, 2-3% by paying through electronic funds transfer (EFT) or payroll deduction, or up to 15% by consistently paying your premium on time.
  • Early quote discount: Save 3-10 percent on your new Travelers insurance policy if you get an auto insurance quote before your current policy expires.
  • Good student discount: Save up to 8 percent if one of the drivers on the policy is fully enrolled in high school or college and maintain a “B” average or better.
  • Student away at school discount: Save up to 7 percent if one of the dependents on the policy goes to school at least 100 miles away and won’t be driving your cars.
  • Driver training discount: Save up to 8 percent if you have successfully completed an approved driver education course.

 


 

Travelers Insurance Reviews

Travelers auto insurance has a long track record of customer satisfaction that has cemented its position as one of the major players in the car insurance industry. Like we mentioned, Travelers has an A++ financial strength rating according to AM Best, and it has an A+ rating with the Better Business Bureau (BBB). However, it has just over a 1.2-star customer rating on the same site.

Positive Travelers Insurance Reviews

Policyholders that are satisfied with their plans leave customer reviews like:

“I have had Travelers auto insurance for two years with my truck (Florida). Travelers has been great since day one. They are very friendly and straightforward. I have had to make two claims. One when a rock damaged my front windshield, and the other when I had an emergency and needed an immediate tow. Both situations were handled seamlessly and I had no problems. Thank you, Travelers!”

-via BBB

Negative Travelers Insurance Reviews

Customers that were dissatisfied with their customer service experiences left reviews like this one:

“My family has been Travelers customers for over 18 years! Now, it is becoming time for me to move onto my own car insurance plan. Today I have been on hold for over two hours to get any kind of help...  As a note to possible clients of Travelers, please don't waste your time.”

-Matt via BBB

Remember that most people only deal with their insurance company when in times of stress or when paying their premiums, so insurance companies are more likely to receive bad reviews than other businesses. As we noted, Travelers still has a small number of customer complaints relative to its competition.

 


 

Our Take On Travelers: 4.0 Stars

We rated Travelers 4.0 out of 5.0 stars. The provider comes highly rated by industry experts and has a good selection of coverage beyond what's legally required. However, coverage isn't available in every state, and Travelers insurance reviews are hit or miss.

Overall, we think Travelers is a smart choice for many drivers, particularly those looking for car insurance for teens thanks to the good student and new driver policy discounts. Motorists who prefer to speak with an insurance agent instead of filing insurance claims online will also appreciate the numerous options available to them. That said, it is equally easy to file a claim online or via the Travelers mobile app if you prefer to do things digitally.

Pros Cons
A+ rating from the BBB and A++ financial strength rating from AM Best Expensive coverage
New driver discounts Mixed customer service reviews
Long new car replacement coverage  
Fairly easy quote process  
Available in 43 states  
 

It is still worth researching and getting quotes from other insurance carriers before making a decision and signing the dotted line for Travelers auto insurance. To help you start your research into other providers, call our team at (844) 246-8209 or fill out the form below.

 
 

 


 

Other Top Choices For Car Insurance

In our review of the best car insurance providers, there are few that stood out above the rest. Here are the companies we recommend looking into for car insurance:

State Farm: Best For Students

State Farm has the largest market share in the auto insurance industry and is well-known for its low car insurance rates and very quick claim payouts. After conducting our research, we ranked them the best auto insurance provider for students and one of the best for teens, largely due to its Steer Clear program, which helps drivers under 25 save on car insurance costs.

To learn more, read our full State Farm auto insurance review.

Geico: Best Overall 

Geico is the second-largest car insurance provider in the United States after State Farm. The company focuses on providing a streamlined online quote and claims experience, which is great for those who prefer taking care of business digitally. We rated Geico as one of our top choices for students and military personnel.

To learn more, read our full Geico auto insurance review.

USAA: Best For Military

USAA provides auto insurance exclusively to military personnel, veterans, and their families. Its average annual car insurance payments are quite low, making it a fantastic choice. Given that it is entirely focused on serving the military, it provides coverage that fits military personnel’s needs very well. We recommended it as the best choice overall with 5 out of 5 stars.

To learn more, read our full USAA auto insurance review.

Progressive: Best For High-Risk Drivers

Progressive is a very tech-centric insurance company. In fact, it even offers insurance discounts to motorists who choose to go paperless and sign their policies online. This makes it a great choice for those who prefer interfacing with a computer. Progressive is a good insurance option with lots of discount opportunities and opportunities for bundling.

To learn more, read our full Progressive auto insurance review.

 


 

Use our tool below or call (844) 246-8209 to start comparing car insurance quotes.

 

 

FAQ: Travelers Insurance Reviews

Does Travelers insurance have accident forgiveness?

Travelers auto insurance has two tiers of accident forgiveness insurance: the Responsible Driver Plan and the Premier Responsible Driver Plan®. With the basic plan, Travelers will forgive one accident and minor traffic violation every 36 months. With the premium plan, Travelers will apply a $50 credit up to $500 for every 6 months that all drivers on the policy are free of accidents and major traffic violations.

How do I cancel my Travelers auto insurance?

To cancel your Travelers auto insurance policy, you must send a written cancellation notice via mail to Travelers. This is a legal requirement, as auto insurance companies are required to provide customers with a 30-day grace period in the case of a late payment. By requiring written notice of cancellation, they protect motorists from having their insurance cancelled due to a late payment.

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