National Auto Care has been a provider of insurance, warranties, and asset protection products in the automotive industry since 1984. However, our research team found it challenging to contact customer service to get a quote for the company’s extended warranty plans. You can only purchase National Auto Care coverage at authorized dealerships and financial institutions, making the sales and claims process more difficult for drivers.
How We Rated National Auto Care Warranty
To give you the most up-to-date information, we update our review standards multiple times per year. Our warranty research evaluates providers across the following categories:
National Auto Care has been in the automotive industry for almost 40 years and holds an A+ rating and accreditation from the Better Business Bureau (BBB). In addition, it’s received a Dealer’s Choice Award from Auto Dealer Today for seven consecutive years as of 2022. For these reasons, we’ve awarded National Auto Care 4.3 out of 5.0 stars for its industry standing.
We give National Auto Care 4.2 out of 5.0 stars for its coverage options, as it offers a solid lineup of both stated-component and exclusionary plans. In addition, the Pre-Owned Plus vehicle service agreement (VSA) allows drivers to extend or terminate their plans at any time. National Auto Care recently rolled out an Electric VSA as well.
National Auto Care received its highest score for costs with a score of 4.7 out of 5.0 stars. Based on market research, National Auto Care’s prices are usually lower than the average cost of extended car warranties from other companies. On top of this, National Auto Care warranty plans offer disappearing deductibles along with standard deductibles of either $200, $100, $50, or $0.
We award higher transparency scores to companies that provide consumers with plan details, sample contracts, and money-back guarantees. We found none of these components on the National Auto Care website, so we gave the provider only 2.5 out of 5.0 stars.
National Auto Care receives 3.6 out of 5.0 stars from our review team for its customer service. We had difficulty reaching representatives when calling about the company’s coverage options, warranty prices, and affiliated dealerships and financial institutions. However, nearly every complaint filed through the BBB has either been resolved or answered by National Auto Care, with most customers being satisfied with the company’s response.
Is A National Auto Care Warranty Worth It?
National Auto Care has been around for almost 40 years, earns multiple awards for its services, and offers a variety of coverage plans with perks. However, you can only purchase a plan through a dealership or a financial institution such as a bank or credit union. National Auto Care’s customer service standards also leave much to be desired. We suggest getting quotes from other extended car warranty companies to find the right coverage for you.
National Auto Care Warranty Quick Facts
- Founded: 1984
- Headquarters: Westerville, Ohio
- Coverage options: Six VSA plans with multiple coverage levels
- Coverage terms: Up to 10 years or 100,000 miles
Is A National Auto Care Warranty Legit?
National Auto Care is a legitimate provider of extended warranty coverage for both new and pre-owned vehicles. It has been in the auto industry for almost four decades and has received awards from Auto Dealer Today for seven consecutive years.