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Endurance Warranty Reviews
We rate Endurance 4.6 out of 5.0 stars and recognize the extended warranty provider for the Best Coverage in 2023.
Each year, our expert review team analyzes the best extended car warranty providers. We mystery shop companies to gain insights into the overall customer experience and collect warranty quotes for different vehicles, plans, and term lengths. Additionally, we survey providers’ past clients and even purchase warranty plans from leading providers for our review team’s own vehicles. We evaluated Endurance based on coverage plans, cost estimates, industry ratings, and customer reviews. Backed by 1,475 total hours of research, we gave Endurance 4.6 out of 5.0 stars and awarded it our Best Coverage designation for 2023.
Purchasing an extended car warranty can feel like a huge decision. To make this choice easier, we’ve taken a closer look at Endurance, our top extended warranty provider. In this comprehensive Endurance warranty review, we’ll assess the company’s warranty plans, review its coverage and service, and provide our final recommendation.
At Motor1.com, we're dedicated to supplying car owners with the well-researched information they need to make sound decisions about auto warranties. Our editorial team consists of experienced automotive researchers, writers, and editors that follow strict guidelines to ensure that our articles are unbiased and fact checked.
To compile our product reviews and rankings, our team continuously evaluates dozens of warranty companies to compare plans, coverage, costs, customer service, and transparency. We verify each provider’s quality through our hands-on research process. More than 1,500 hours of research has gone into analyzing past customer reviews and mystery shopping top providers to gather pricing quotes for various plans. We’ve also surveyed 2,000 extended warranty customers to learn what matters most to consumers when purchasing a warranty. Lastly, to obtain first-hand product knowledge our team bought five warranty plans from separate providers to test the coverage levels and claims process of each company.
We rate Endurance 4.6 out of 5.0 stars and recognize the extended warranty provider for the Best Coverage in 2023. This overall review score is based on the company’s ratings in five key areas: industry standing, coverage, cost, transparency, and customer service.
How We Rated Endurance Warranty
To give you the most up-to-date information, we update our review standards several times each year. Our warranty research evaluates providers in the following main categories:
We found that this is an area in which Endurance truly shines, with six coverage levels that last up to eight years or 200,000 miles. Endurance warranty plans include roadside assistance, rental car reimbursement, and trip interruption coverage that pays for food and lodging expenses if you have a covered breakdown far from home.
Every Endurance extended warranty also features a free year of Endurance Elite membership. This added perk includes tire repair or replacement (up to two tires per year when damaged by road hazards), key fob replacement, live help through the Endurance app, and collision protection of up to $500 per accident. Endurance Elite benefits end up costing $29 per month after your first year.
Due to its wide range of coverages and added perks, we give Endurance 4.9 out of 5.0 stars for coverage.
We give Endurance 4.6 out of 5.0 stars for cost due to its competitive prices across the board. For this review, our team gathered quotes for three vehicle models: a 2017 Chevrolet Silverado with 50,000 miles, a 2017 Honda CR-V with 45,000 miles, and a 2013 Toyota Camry with 100,000 miles. We received quotes for several Endurance coverage levels, all with a $100 deductible. We then compared them to the over 140 quotes we received from other leading warranty providers to see how Endurance compared.
When obtaining quotes, we reached an Endurance representative quickly, but it was a bit challenging to get multiple quotes for different coverage levels. The rep offered various discounts and add-ons during the call. Our team received persistent, even incessant, follow-up calls after gathering quotes from Endurance.
With an Endurance contract, you can choose from four deductible levels: $0, $50, $100, or $500. There are plenty of discounts available, including reduced rates for state and federal government workers and members of the military. You can also save up to $300 on your plan with the Endurance same-day signup discount.
Our team uses pretty simple criteria when it comes to transparency. If a warranty provider offers a money-back guarantee (typically within 30 days) and allows you to view sample contracts on coverage plan pages, we give the company a high transparency rating. Endurance meets these benchmarks, so we give the provider 4.8 stars.
Strong customer reviews on the Better Business Bureau (BBB) website and Trustpilot support our 4.3-star customer service rating for Endurance. We took the time to dive into individual reviews to see what the customer experience is like with the company as well. The company’s mobile app receives solid ratings on both the App Store and Google Play. However, Endurance doesn’t offer online chat, which can be found from several leading warranty providers.
Is An Endurance Warranty Worth It?
If you’re looking for an extended warranty that is backed by years in the industry, you should consider an Endurance auto warranty for peace of mind. The company is one of the only direct providers of extended warranties, meaning everything is handled directly through Endurance. For these reasons, we consider Endurance a terrific option, and the company is our top pick. In the graphic below, you can see the main reasons why many customers choose to purchase extended warranties, including Endurance.
Endurance Warranty Quick Facts
Headquarters: Northbrook, IL
Coverage options: Six levels of coverage, including one that covers routine maintenance
Coverage terms: Up to eight years
Is Endurance Warranty Legit?
Yes, Endurance opened its doors in 2006 and is one of the largest third-party extended warranty companies in the industry. In addition to appearing several times on the Inc. 5000 list as one of the fastest-growing U.S. companies, there are hundreds of positive Endurance reviews online. Unlike many third-party brokers in the extended car warranty industry, Endurance offers direct-to-consumer extended warranties. This means warranty services come directly from Endurance, and the company handles all claims itself. Ultimately, having no go-between or separate underwriter allows Endurance to provide superior customer service.
Endurance Pros And Cons
ProsEndurance offers the most extensive coverage options, ranging from basic coverage to comprehensive plans with maintenanceEndurance directly administers its warranty contracts, which means you don’t have to call a third-party company to file a claimEndurance Advantage plans cover maintenance services like oil changes and brake pads, which is rare for the industry
ConsEndurance Elite Benefits include extras like tire repair and key fob replacement but are only free for the first year
Endurance Warranty Customer Reviews
Although Endurance is not rated by the BBB, customers on the platform give it a strong 3.7 out of 5.0-star rating. The company also has an average rating of 3.6 stars out of 5.0 on Trustpilot from over 7,200 customer reviews.
Our team took a close look at Endurance reviews to gain a better understanding of the customer experience with the company. Positive Endurance warranty reviews frequently mention the provider’s extensive benefits program and its competitive rates, which make it a strong choice for an extended car warranty. Happy customers also focus on excellent customer service during the quotes and claims processes.
Endurance Warranty Complaints
Many negative Endurance warranty reviews mention the claims process and specific exclusions. This is a common complaint in the extended warranty industry, so we recommend reviewing your contract fully and reading the fine print before purchasing a plan.
Endurance has closed 1,126 BBB customer complaints in the past 12 months. The company responds to 100 percent of complaints on the platform.
Endurance offers six warranty plans ranging from basic coverage to comprehensive vehicle protection. Below is a description of Endurance’s warranty plans and their component part coverage:
Supreme: This top-tier plan is Endurance’s exclusionary, bumper-to-bumper warranty. It includes coverage for most parts, with only some exclusions. Excluded parts include the safety restraint system, glass, light bulbs/LED lights, battery, high-tech items (which you can add to coverage at an additional cost), and cosmetic portions of the vehicle.
Superior: This high-tier comprehensive plan provides great coverage for hundreds of listed parts throughout the vehicle.
Secure Plus: This mid-level warranty provides the shortest wait time among all the coverage plans. The waiting period for coverage is only 30 days and 1,000 miles.
Secure: The Secure Plan is Endurance’s most basic auto warranty. It only covers parts of the powertrain, meaning the engine, transmission, and drivetrain. Your vehicle’s most vital and expensive parts to repair will be covered.
Select Premier: The Select Premier plan is Endurance’s warranty plan for high-mileage vehicles. The warranty has a fairly extensive inclusion list focusing on the powertrain. This plan doesn’t include the brakes and suspension.
EnduranceAdvantage™: The Advantage plan covers both mechanical breakdowns and maintenance, which is uncommon for an extended car warranty. The plan has three levels of coverage – Prime, Plus, and Preferred – which all include high-level stated components. Maintenance covers upkeep such as oil changes, engine diagnostics, and brake pad replacements.
Warranty companies offer an average of five plans according to our research, and some only offer three or four. With six levels of coverage, Endurance is above average in this area. Plus, most companies don’t offer maintenance coverage at all, making the Advantage plan a unique feature.
What Does An Endurance Warranty Cover?
Here’s a closer look at some common components and what’s covered in the main five plans offered by Endurance:
Under each vehicle service contract, you can add Endurance warranty services for hybrid components, commercial use, or lift-modified components. Many companies don’t cover hybrid parts and specifically exclude aftermarket modifications like lift components. You can also add coverage for high-tech components. Endurance plans can cover over 200,000 miles on the odometer, and the EnduranceAdvantage Prime plan has no starting mileage restriction. This makes Endurance an excellent option for a used car warranty.
Who Accepts Endurance Warranty?
Endurance warranty plans allow car owners to choose from any repair shop certified by the National Institute for Automotive Service Excellence (ASE®). Because of this, it shouldn’t be difficult to find a repair facility quickly no matter where you are when your car breaks down.
Endurance Warranty Roadside Assistance (And Other Benefits)
All Endurance vehicle protection plans come with additional benefits, including:
24/7 Endurance warranty roadside assistance
Rental car reimbursement (limited to $30 per day and $150 per occurrence)
Trip interruption coverage
One free year of Endurance Elite Benefits
What Does Endurance Warranty Not Cover?
These plans exclude costs associated with routine maintenance or wear and tear. They also exclude damage caused by pre-existing issues, acts of nature, theft, vandalism, falling objects, and lack of routine maintenance. For more details, read the fine print of your contract.
Endurance Warranty Cost
The price of an Endurance warranty depends on various factors, including the vehicle’s mileage and the plan you choose. Depending on these variables, your rates will be higher or lower.
How Much Does An Endurance Warranty Cost?
On average, an Endurance car warranty costs between $100 and $140 per month with a $100 deductible. These prices are affordable compared to many providers, especially considering the coverage options and extra benefits.
Endurance Warranty Prices
We surveyed 1,000 extended warranty customers across different companies and found that half paid between $1,615 and $3,208 for their warranties in total. However, it’s important to note that the customers surveyed each had different vehicles, with each of a different age and mileage. The Endurance plans listed below range from about $3,200 to $3,800 in total, which was average compared to other providers when our team used the same vehicle during our secret shopping process. Endurance’s monthly payment plans don’t include interest, and many consumers take advantage of 12-, 18-, or 24-month terms.
Endurance Car Warranty Quotes
Here’s a closer look atquotes our team received from Endurance. Each plan includes a $100 deductible.
Endurance Warranty Plan
5 years/100,000 miles
$114 for 30 months
6 years/100,000 miles
$120 for 30 months
Waived with same-day signup discount
5 years/100,000 miles
$134 for 24 months
5 years/54,000 miles
$133 for 24 months
6 years/75,000 miles
$107 for 30 months
Since warranty quotes vary based on vehicle age, location, and other factors, we suggest getting free quotes from at least three providers so you can make a well-informed financial decision.
After 1,475 hours of research into the details of the best warranty companies on the market, we name Endurance our No. 1 choice and give it our Best Coverage designation for 2023. Endurance’s wide range of coverage options, affordable prices, and positive customer reviews make it a strong choice for extended warranty coverage. If you’re looking for the best coverage, Endurance is the way to go.
Car Warranty Companies Like Endurance
Before you make a final coverage decision, we recommend getting a quote from at least three of the best car warranty companies since extended warranty quotes vary based on the vehicle’s age, your location, and other factors.
After you get a quote from Endurance, compare it with plans from CarShield and CARCHEX. You can also compare providers by checking out our reviews of CarShield vs. Endurance and Endurance vs. CARCHEX. Regardless of which plan or provider you choose, always compare contracts from multiple sources before making a final decision on vehicle coverage.
CarShield: 4.4 Stars
CarShield is one of the most popular extended warranty companies and has provided coverage for more than one million vehicles since 2005. CarShield offers six types of coverage, including two specialty plans, that can last up to 300,000 miles. The provider also offers flexible month-to-month contracts. For more information, check out our CarShield review.
CARCHEX is the warranty company we designated Best for Used Cars. The provider maintains an A+ rating and accreditation with the BBB and has endorsements from industry leaders such as CARFAX, Kelley Blue Book, and Edmunds.com.
CARCHEX offers five plans, all of which are customizable. All plans include 24/7 emergency roadside assistance, gas delivery, trip interruption service, and lockout service. For more information, check out our CARCHEX review.
Below are some common frequently asked questions about Endurance extended warranties:
The price of an Endurance warranty depends on your vehicle and level of coverage. You can expect to pay about $100 to $140 per month unless you own luxury vehicles. When our team reached out for pricing, Endurance quoted us 30 monthly payments of $114 for a bumper-to-bumper extended warranty on a Honda CR-V.
An Endurance warranty covers your vehicle after a mechanical breakdown. Plans range from exclusionary, bumper-to-bumper coverage to basic coverage for your car’s essential components. Instead of paying for repairs in full, you pay a monthly fee and a small deductible before any covered repairs or replacements.
We rate Endurance as the best aftermarket warranty company in the industry. Our expert review team ranked every major warranty provider and found Endurance to have comprehensive plans, competitive pricing, and strong customer service reviews. Our review team scored Endurance the highest, with a rating of 4.6 out of 5.0 stars.
Endurance and CarShield are two of the top warranty companies. They both provide six extended warranty plans and affordable monthly rates. When comparing Endurance and CarShield, our team found Endurance had more positive consumer feedback, leading us to give the provider a higher overall score.
Endurance pays covered claims to the repair shop directly. It’s also a direct warranty provider, so you only deal with one company when filing a claim. Many Endurance warranty reviews from customers attest to the company paying claims according to the contract.
If you need more information while shopping for a plan, you can call 1-866-918-1438. Endurance policyholders can reach the customer service department at 1-866-432-4443 or the claims department at 1-877-414-0134.
Both Endurance and CARCHEX offer a wide range of coverage options and have reputations for good customer service. That said, we rate Endurance higher than CARCHEX because the provider offers a few more coverage options and better benefits.
Yes, you can cancel an Endurance warranty at any time. You’ll get a full refund if you cancel within 30 days and haven’t used the plan. You’ll get a partial refund if you cancel after 30 days. Call Endurance’s customer service line at 1-866-432-4443 to request a cancellation.
Although a factory warranty from a dealership provides coverage for the beginning of your vehicle’s life, it doesn’t cover everything or last the lifetime of your vehicle. According to a study by J.D. Power, even new car owners can experience problems during the first 90 days of ownership.
Even so, a vehicle will generally require more extensive repairs as it ages. In fact, a AAA study found that a vehicle’s average annual ownership cost is a whopping $12,182. By purchasing an extended warranty, you can avoid some of the expensive auto repair bills that come with an aging vehicle.
With an extended car warranty, you pay a one-time, annual, or monthly fee. In return, the warranty company pays for any covered repairs – minus a deductible – that an authorized repair facility completes. Companies often offer a warranty plan that allows for customization, meaning you can choose a plan that fits your budget and provides the warranty coverage you need.