Chrysler Warranty Overview
Here’s an overview of new Chrysler warranty coverage terms for all new vehicles:
*The terms for the last three Chrysler warranties differ by locations and specified components.
Even if its coverage isn’t industry-leading, the Chrysler Basic Limited Warranty is refreshingly easy to understand. For 3 years/36,000 miles, whichever comes first, Chrysler’s warranty covers the cost of all parts and labor needed to repair any item on your vehicle that’s defective in materials or workmanship.
Chrysler doesn’t list covered parts for its bumper-to-bumper warranty, because it says the only exceptions to the warranty are tires, aftermarket accessories, and unwired headphones. Unwired headphones are a feature in optional rear-seat entertainment systems. Those items are instead covered by their own manufacturers’ warranties.
Chrysler Factory Warranty Coverage
Take an in-depth look at all of Chrysler’s factory-backed warranties below:
While some carmakers exclude the vehicle’s glass and many wear-prone maintenance items, such as brakes and wiper blades, from the new vehicle warranty, Chrysler covers these items for 12 months/12,000 miles. These include:
- Brake pads, rotors, linings, and drums
- Clutch discs or modular clutch assembly (if equipped with manual transmission)
- Wheel alignment and wheel balancing
- Windshield and rear window
- Wiper blades
Chrysler Roadside Assistance
The roadside assistance that comes with the Chrysler warranty lasts for 5 years or 60,000 miles, whichever comes first. You can use this service to install your vehicle’s temporary spare tire, deliver up to two gallons of fuel, jump-start a depleted battery, or get you into your locked car.
Keep in mind the warranty says it will cover the cost of towing your vehicle to the nearest Chrysler, Dodge, Jeep®, or Ram dealer “if your vehicle becomes disabled as a result of a mechanical breakdown.” Having it towed to a Chrysler dealership close by is free, but you’ll pay out of pocket if you choose to go to another dealer.
Chrysler Warranty Exclusions
Factory warranties don’t cover repairs to every component or in every circumstance. Expect that Chrysler won’t cover aftermarket collision parts or any damages or mechanical issues that come from:
- Specialized modifications
- Odometer tamperings
- Misuse, like racing or off-roading
- Accidents or collisions
- Acts of nature, like floods, fires, or fallen objects
- Theft or vandalism
- A lack of maintenance
This is a typical list of exclusions for most factory warranties, but we still encourage you to thoroughly read the warranty information that comes with your Chrysler.
How Can I Check My Chrysler Warranty?
Mopar backs all factory and extended factory warranty coverage for Chrysler vehicles. You can check the status of your vehicle’s warranty coverage through Mopar’s website by simply knowing your model and model year – no need for your vehicle identification number (VIN). You’ll also have access to an online owner’s manual, maintenance schedule, and more.
Do I Need Chrysler Extended Warranty Coverage?
You have plenty of factors to consider when deciding on extended warranty coverage. However, this doesn’t mean you need to be overwhelmed by it all. To get an industry expert’s point-of-view on the subject, our team sat down with Jessica Campbell, Director of Marketing at independent warranty company Endurance:
“Whether or not an auto protection plan or extended warranty is ‘worth it’ largely depends on a vehicle owner’s needs and the quality of the vehicle itself,” she says. “Ultimately, it is important to research and understand the details of any coverage plan and vehicle make or model before purchasing to ensure an extended warranty is a good financial decision.”
Understanding Chrysler’s factory warranty coverage is important, but so are the facts on how reliable the automaker’s cars are. We’ll help you better understand Chrysler reliability below.
According to RepairPal, Chrysler models rank around average in reliability with a rating of 3.5 out of 5.0. This puts it in 11th place out of 32 total car brands studied by RepairPal. The J.D. Power 2023 U.S. Vehicle Dependability Study℠, however, ranks Chrysler well below the average – suffering 226 mechanical problems out of 100 vehicles every year.
While these aren’t the worst reliability ratings, they certainly aren’t the best. If protecting your peace of mind regarding unexpected mechanical repairs is important to you, it may be in your best interest to consider a Chrysler extended warranty.
Chrysler Extended Warranty Protection Plans
You might be thinking of extending Chrysler’s warranty protection for some added peace of mind, especially if you plan to keep your car past its factory warranty coverage. The company’s Mopar Vehicle Protection plans offer two major choices for new and pre-owned vehicles cars, which are outlined in the table below:
Here are some quick details on the three Mopar plans:
- Maximum Care: This covers more than 5,000 components, including everything under the Added Care Plus coverage, along with pretty much every part of the car.
- Added Care Plus: This coverage extends to over 800 major components, like the powertrain, major mechanical systems, audio multimedia systems, and more.
- Powertrain Care Plus: Covering over 400 car parts, this warranty takes care of the most expensive parts of the car, like the engine, the transmission, and more.
Chrysler Extended Warranty Benefits
Benefits included with a Chrysler-backed extended warranty are:
- Key fob repair/replacement
- Towing services
- Car rental allowance
- Trip interruption protection
- Roadside assistance
- Transfer policy ($50 fee, not applicable to all plans)
Read more in our guide to the Chrysler extended warranty.
What Drivers Are Saying
Our team launched a survey in December 2023 to better understand vehicle owners’ satisfaction with automaker extended warranties.
One driver with a Chrysler Town & Country that was new upon purchasing the warranty reported being satisfied with her coverage and the claims process. “Claim for bearing hub – no issues,” she said. “Also suspension issues, which were covered… Dealer handles it all.”
Another driver with a Chrysler 300 with under 50,000 miles reported being dissatisfied with her plan. “The coverage was worthless when I needed it,” she said, “I was always [given] a runaround or some used parts that failed shortly after.”
Chrysler Vs. Third-Party Extended Warranties
If you want the Chrysler (Mopar) extended warranty, you don’t need to buy it when you purchase your new vehicle. You can do so any time before the car reaches the 36 months or 36,000 miles of the original Basic Limited Warranty.
We recommend using that time to also check out the best extended coverage offered by third-party warranty companies. One key advantage of these is that you can have covered repairs done at licensed repair shops of your choosing – not just Chrysler dealerships throughout North America. Another advantage is that you may find more choices that suit your needs and lower warranty costs that fit your budget.
Our team mystery shopped with more than 40 third-party warranty providers and found average monthly rates to be between $120 and $135 across popular makes and models. The total price of a warranty varies depending on a multitude of factors but averages around $3,000, according to our research.
If you’d prefer your car to be repaired with genuine Mopar parts by factory-trained technicians, you may be better off with a Mopar-backed extended protection plan. Regardless, we encourage you to gather car warranty quotes from both dealerships and third-party companies to compare. This way, you’ll find the best protection for your vehicle.
When we surveyed 1,000 consumers who had purchased extended car warranties in 2022, we found that cost, term length, and covered components were three of the most important factors people considered.
Chrysler Factory Warranty: Bottom Line
Chrysler’s factory warranty – which includes 3 years/36,000 miles of bumper-to-bumper coverage and 5 years/60,000 miles of powertrain coverage – is on par with what other automakers offer. However, it won’t last forever. If you plan to keep your Chrysler long beyond its factory warranty terms, it may be worth considering extended protection.
Our team has spent over 1,475 hours researching extended warranties, comparing the industry standing, coverage options, costs, transparency, and customer service of more than 40 warranty providers. We’ve mystery-shopped for quotes, bought plans for our actual vehicles, and surveyed thousands of past and present extended warranty owners to evaluate the experiences of real customers.
Based on this research, we recommend getting quotes from Endurance, CarShield, and Carchex. You can do so using the free quote tool down below. If you’re interested in learning more about our review methodology, find it here.
Chrysler Auto Warranty: FAQ
Below are some frequently asked questions about Chrysler warranties:
In an effort to provide accurate and unbiased information to consumers, our expert review team collects data from dozens of extended auto warranty companies to formulate rankings of the best providers. Companies receive a score in each of the following categories, as well as an overall weighted score out of 5.0 stars.
- Industry Standing: Warranty providers with a history of strong business practices and endorsements from experts receive the highest scores in this category.
- Coverage: This rating is based on types of extended warranty plans available, coverage terms, and added benefits like roadside assistance.
- Cost: Our research team reviews sample quotes for a variety of plans and vehicles. Companies with lower prices per year of coverage receive the best scores.
- Transparency: This score takes into account contract transparency and the availability of a money-back guarantee.
- Customer Service: We comb through customer reviews and perform our own shopper analysis to get a sense of the responsiveness and helpfulness of each warranty company.
*Data accurate at time of publication.