CARCHEX extended warranties give consumers more choices and control over their plans, which positive CARCHEX reviews consistently highlight. CARCHEX’s overall review score of 4.4 out of 5.0 stars is determined by the company’s ratings in five areas: industry standing, coverage, cost, transparency, and customer service.
How We Rated CARCHEX
We update our review standards multiple times each year to ensure up-to-date information. Our warranty research is broken down into five main categories: industry standing, coverage, cost, transparency, and customer service.
We give CARCHEX a perfect 5.0-star rating in this category due to its A+ rating from the Better Business Bureau (BBB) and numerous prestigious awards. The company has been on the Inc. 5000 list of the fastest-growing companies eight times and on Selling Power’s Top 50 Companies to Sell For on four occasions.
CARCHEX offers five levels of warranty coverage that can last up to 10 years or 250,000 miles, which are higher limits than many warranty providers feature. CARCHEX plans include towing assistance, rental car reimbursement, and trip interruption benefits that help pay for food and lodging when you have a covered breakdown far from home. Weighing all these factors, we give CARCHEX a healthy 4.6 out of 5.0-star coverage rating.
We give CARCHEX 4.0 out of 5.0 stars for cost, as many of its plans come with above-average prices. However, the fact that the company offers long warranty terms means you pay less per year of coverage than you would with many other leading providers.
Our team gathered CARCHEX quotes for two vehicle models: a 2017 Honda CR-V with 45,000 miles and a 2017 Chevrolet Silverado with 50,000 miles. We selected several coverage levels and terms with a $100 deductible for each quote.
The process of collecting quotes from CARCHEX was fast and simple. We were immediately connected with a helpful agent who walked us through all our warranty options. After hearing initial price estimates, we were also offered an array of discount opportunities.
We consider several factors when rating warranty providers for transparency, including the availability of a money-back guarantee and easily accessible sample contracts for each warranty plan. CARCHEX checks these boxes, so we give the provider a 5.0-star rating for transparency.
Customer ratings and complaints through sites like the BBB and Trustpilot play key roles in our customer service ratings. We give CARCHEX 4.0 stars here due to its easy quote process and helpful representatives. The company loses some points for mixed customer reviews and its lack of an online chat option.
Is CARCHEX A Good Extended Warranty?
Yes, CARCHEX is one of our top picks for extended warranty coverage. CARCHEX partners with top-rated and fully insured administrators such as American Auto Shield and Royal Administration Services. Each provider competes for your business, giving you a quality product at the best price. CARCHEX plans can last up to 10 years or 250,000 miles, making the provider an excellent used car warranty option.
See the table below to help you weigh the pros and cons of a CARCHEX extended warranty:
Pros And Cons
Is CARCHEX Worth It?
If you are looking for good extended vehicle protection, we recommend CARCHEX. CARCHEX can be worth it for those who seek protection against repair costs from unexpected mechanical failures. In addition to being one of the most reputable extended car warranty companies in the industry, CARCHEX can be an excellent choice for owners of used and high-mileage vehicles.
CARCHEX Quick Facts
- Founded: 1999
- Headquarters: Baltimore, Maryland
- Coverage options: Five levels of coverage, ranging from powertrain warranty coverage to more comprehensive coverage similar to a bumper-to-bumper warranty
- Coverage terms: Up to 10 years
- Partners: Edmunds.com, CARFAX, Kelley Blue Book, and more
Is CARCHEX Legit?
Yes, CARCHEX is one of the most respected and experienced providers in the industry. Along with maintaining strong customer satisfaction scores across several notable platforms, CARCHEX also maintains several partnerships with leading automotive industry experts, including CARFAX, Kelley Blue Book, Edmunds.com, and RepairPal.
CARCHEX BBB Reviews
CARCHEX is in good standing with the BBB, holding an A+ rating with accreditation. This shows the company cares about building trust with consumers. Take a look at how CARCHEX ratings compare to other popular third-party warranty companies: