Cadillac Extended Warranty Overview
Cadillac offers three extended warranty plans that last for up to 8 years or 100,000 miles.
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Motor1 Reviews Team Take:
- A Cadillac extended warranty costs about $2,229 in total according to over 200 quotes our team received.
- RepairPal data shows Cadillacs cost about $783 per year to repair and maintain, which is above the industry average of $652.
- Customers in our 2024 luxury automaker warranty survey were satisfied with their Cadillac warranties.
- Endurance is the best third-party option for Cadillac vehicle service contracts since it offers multiple plans for luxury vehicles.
If you own a Cadillac, you have the cream of the crop from General Motors. But after 4 years/50,000 miles, you’ll have to find other coverage for repairs. In this article, we’ll cover the Cadillac extended warranty in detail and compare it to some of the best extended car warranty companies.
Cadillac Extended Warranty
Cadillac offers three extended warranty coverage levels under its Protection Plan program: Platinum, Silver, and Powertrain. All of these come with the same added perks and can cover your Cadillac for up to 8 years or 100,000 miles (whichever comes first). The difference is the vehicle systems they cover.
Cadillac Extended Warranty Plans
Here’s a high-level overview of what each protection plan covers:
Plan Name | Description of Coverage |
---|---|
Platinum |
Comprehensive coverage for 13 systems including the engine, transmission, drive axle, air conditioning, electrical, brakes, and high tech |
Silver |
Coverage for 10 systems including the brakes, steering, electrical, suspension, and engine |
Powertrain |
Covers crucial components in the engine, transmission, drive axle, and hybrid/electric drive system |
Cadillac also offers an EV Protection Plan, which is the only option for fully-electric vehicles. The coverage mirrors Platinum coverage above.
What’s Not Covered by the Cadillac Extended Warranty?
Cadillac’s Powertrain and Silver plans list out every covered component on the contract. So, if you don’t see something, it isn’t covered. On the other hand, the Platinum plan is an exclusionary warranty. This means it covers all components except for a list of exclusions, like:
- Routine maintenance services
- Parts expected to wear out like brake pads and filters
- Damage from lack of maintenance
- Damage from misuse, like offroading or excessive speeding
- Cosmetic parts like trim and paint
- Damage from accidents or the environment
Cadillac Extended Warranty Benefits
All plans come with the following added perks:
- Roadside assistance: Covers fuel and fluid deliveries, battery jump-starts, lockout assistance, flat tire assistance, and towing services
- Trip interruption: Covers up to $200 per day for five days for food and lodging if you break down over 100 miles from home
- Rental car coverage: Covers up to $40 per day for 10 days if your car is held in the shop for a repair
Cadillac Extended Warranty Terms and Conditions
There are a few more things to be aware of about the Cadillac extended warranty. These include:
- Eligibility: You can get a protection plan as long as there are 1,000 miles and 30 days left of the car’s factory warranty (which lasts 4 years/50,000 miles).
- Finance: A dealer can finance the cost of a plan within an auto loan or provide a separate payment plan.
- Repairs: The plan covers repairs at any Cadillac dealership.
- Deductible: Cadillac offers multiple deductible options, and choosing a higher deductible lowers the cost of the plan.
- Transfers: You can transfer a Cadillac extended warranty to a private buyer for $50 within 30 days of selling the vehicle.
- Cancellation: You can get a full refund within 30 days or a prorated refund after that point.
Cadillac Extended Warranty Maintenance Plans
The cost of owning a vehicle includes both repairs and maintenance. Cadillac offers a few different maintenance options to cover things like oil and filter changes. There are two plans for standard vehicles and three for EVs.
Maintenance Plan Option | Term Length | Coverage Details |
---|---|---|
Pre-Paid Maintenance Plus |
24 to 72 months |
Includes engine oil/oil filter replacement, tire rotation, multi-point vehicle inspection, cabin air filters, engine air filters, brake fluid, windshield wiper blades, and more (must purchase before first vehicle service) |
Pre-Paid Maintenance |
24 to 72 months |
Includes engine oil/oil filter replacement, tire rotation, and multi-point vehicle inspection |
EV Pre-Paid Maintenance Premium |
36 months |
Includes everything from EV Pre-Paid Maintenance Plus and adds one set of brake pads, front and rear brake rotors, brake fluid flush, EV battery coolant flush, and 12-volt battery replacement |
EV Pre-Paid Maintenance Plus |
36 months |
Includes inspection of annual regenerative brakes, battery coolant, and charging socket plus tire rotations, two wiper blade replacements, two cabin air filter replacements, and wheel alignments |
EV Pre-Paid Maintenance |
36 months |
Includes inspection of annual regenerative brakes, battery coolant, and charging socket plus tire rotations, one wiper blade replacement and one cabin air filter replacement |
More Cadillac Protection Products
Cadillac offers a few more protection products that can replace tires, help cover the difference on your loan after an accident, and more.
- Gap Coverage: Covers the remaining loan balance if your car has a lower value at the time of a total loss
- Tire & Wheel Protection: Replaces or repairs your tires and wheels if they’re damaged from a covered road hazard
- Advanced Protection: Covers maintenance items like brake pads, batteries, alignment, wiper blades, and more (many items not covered by pre-paid maintenance plans)
- XS Wear Lease Protection: Covers common wear-and-tear charges for things like dents and dings when you turn in a leased vehicle
Cadillac Extended Warranty Vs. Factory Warranty
When considering Cadillac extended warranty coverage, it’s smart to check what’s already covered under your factory warranty. Cadillac’s warranty protects you from paying for repairs, parts, and labor needed to correct defective materials or faulty workmanship. It comes automatically on all new vehicles, while the extended warranty requires a separate purchase. Below are the details for the new and certified pre-owned Cadillac warranties.
Cadillac New Car Warranty
The new Cadillac warranty includes the following terms and limits:
Cadillac Warranty | Limits |
---|---|
Bumper-to-bumper limited warranty |
4 years/50,000 miles |
Powertrain warranty |
6 years/70,000 miles |
24/7 roadside assistance |
6 years/70,000 miles |
Corrosion protection |
4 years/50,000 miles |
Emissions system |
Coverage varies depending on component |
First maintenance visit |
One oil change, multi-point inspection, and tire rotation |
These warranties automatically transfer to a new owner if you sell your car before coverage expires.
Cadillac Certified Pre-Owned Warranty
After completing a 172-point inspection, certified pre-owned (CPO) Cadillacs are backed by a 1-year/unlimited-mile warranty. This coverage begins once the original bumper-to-bumper coverage expires or when you purchase the car, whichever is later.
Read more: Cadillac CPO warranty
Cadillac Extended Warranty Cost
Our team received 215 Cadillac extended warranty quotes for different vehicles and starting mileages. The average plan cost was $2,229, which is a bit cheaper than plans from other automakers in the industry. Costs vary depending on the term length, coverage level, and deductible you select.
Below are some sample quotes we received from Cadillac for its extended warranty options:
Vehicle | Starting Mileage | Plan | Term | Price |
---|---|---|---|---|
2020 CT5 | 30,000 | Platinum | 3 years/36000 | $1,429 |
2020 CT5 | 30,000 | Platinum | 5 years/60000 | $2,428 |
2020 CT5 | 30,000 | Platinum | 6 years/72000 | $3,057 |
2024 CT5 | 20,000 | Platinum | 3 years/60000 | $1,621 |
2024 CT5 | 20,000 | Platinum | 5 years/60000 | $1,898 |
2024 CT5 | 20,000 | Platinum | 7 years/84000 | $3,029 |
2024 CT5 | 20,000 | Powertrain | 5 years/75000 | $1,806 |
2024 CT5 | 20,000 | Powertrain | 6 years/90000 | $2,212 |
2024 CT5 | 20,000 | Powertrain | 7 years/100000 | $2,566 |
2022 XT5 | 32,000 | Silver | 3 years/36000 | $1,361 |
2022 XT5 | 32,000 | Silver | 5 years/60000 | $2,160 |
2022 XT5 | 32,000 | Silver | 6 years/72000 | $2,663 |
2024 XT5 | 15,000 | Silver | 3 years/60000 | $1,514 |
2024 XT5 | 15,000 | Silver | 5 years/60000 | $1,737 |
2024 XT5 | 15,000 | Silver | 6 years/90000 | $2,587 |
2020 Escalade | 35,000 | Powertrain | 3 years/60000 | $1,719 |
2020 Escalade | 35,000 | Powertrain | 5 years/60000 | $1,925 |
2020 Escalade | 35,000 | Powertrain | 6 years/72000 | $2,244 |
What Our Survey Respondents Say About Cadillac Warranties
Knowing what others have experienced with the Cadillac warranty can help you decide if it’s right for you. To this end, our team surveyed 220 luxury vehicle owners in January of 2024 on their experiences with extended warranties from the manufacturer. Twenty respondents had purchased Cadillac Protection Plans. We’ll cover some of the key takeaways from the survey below.
How much did you pay for the extended warranty?
Over half of respondents reported paying between $3,000 and $4,000 for their Cadillac extended warranty. This offers a counterpoint to our own quote data, which showed a lower average cost.
- Under $1,000: 5%
- $1,000 to $2,000: 20%
- $2,000 to $3,000: 20%
- $3,000 to $4,000: 55%
- $4,000 to $5,000: 0%
- Over $5,000: 0%
How satisfied are you with warranty coverage?
Cadillac owners were satisfied on the whole with warranty coverage. We asked them for their thoughts, and here’s what a few of them said:
- “I’m very satisfied. It has helped reduce out-of-pocket expenses for repairs, saving me a lot of money.”
- “I was very satisfied because if anything happened I would be protected by my warranty.”
- “I am very satisfied with my coverage and I have utilized it a handful of times and it covered everything that I purchased the coverage for.”
- “I am very satisfied, although I haven’t needed to use the coverage I purchased.”
Have you ever submitted a claim?
A few respondents also wrote about their experiences submitting claims under the warranty. Here’s what they said:
- “My experience has been very positive. The claims have been completed in a timely manner and have helped save me thousands of dollars thus far.”
- “Yes I have [submitted a claim]. They were completely understanding of my situation, and they were very helpful to get it resolved as quickly and as simply as possible.”
- “Yes I submitted a claim and it was reviewed almost immediately.”
Should You Buy a Cadillac Extended Warranty?
Considering Cadillacs have higher-than-average repair costs and the warranties aren’t very expensive, getting a plan can be a good idea. We’ll cover Cadillac reliability and repair costs in this section.
Reliability of Cadillac Vehicles
Our team considers industry ratings from RepairPal and J.D. Power to advise on whether a warranty plan is worth it. Generally speaking, an extended warranty is more likely to pay out its full value for less-reliable vehicles that have more frequent repairs. J.D. Power scores reliability based on frequency of issues in new vehicles while RepairPal considers repair costs, frequency, and likelihood of the repair being severe.
J.D. Power Reliability Ratings
Looking at the J.D. Power 2024 U.S. Vehicle Dependability Study℠, Cadillac owners reported having 196 problems per 100 vehicles in three-year-old models. This score is just below the industry average of 190 problems and shows Cadillac is neither the most or least reliable brand.
The J.D. Power survey polled over 30,000 vehicle owners on their experiences with different brands. Cadillac ranks 12th out of 29 brands overall.
RepairPal Reliability Ratings
RepairPal is a resource for consumers to find reliable repair shops and also estimate repair costs. The site publishes average repair cost ratings for many vehicles and components. It also ranks brands for reliability. Cadillac scores 3.0 out of 5.0 for overall reliability, which ranks it in 26th place out of 32 brands.
RepairPal takes into account repair costs and frequency for many model years, not just newer vehicles like the J.D. Power study. It also considers the likelihood that a repair will be severe. Cadillac’s annual repair cost is $783, which is higher than the industry average of $652. Below, you can see how Cadillac compares to the industry average.
Category | Cadillac Ranking | Industry Average |
---|---|---|
Cost of ownership |
$783 |
$652 |
Repair frequency |
0.4 times per year |
0.4 times per year |
Repair severity |
17% |
12% |
Overall reliability ranking |
3.0 out of 5.0 (26th among 32 car brands) |
3.4 out of 5.0 |
Cost of Cadillac Repairs
Below are a few repair costs for different
Cadillac Model | Vehicle Component | Average Repair Cost |
---|---|---|
CT5 |
$263 – $274 |
|
CTS |
$488 – $531 |
|
XT5 |
$891 – $935 |
|
XT5 |
$248 – $287 |
|
Escalade |
$726 – $746 |
|
Escalade |
$462 – $520 |
Cadillac Extended Warranty Vs. Third-Party Warranty
Explain that the manufacturer warranty might be a good option, but it’s smart to consider third-party options. Explain what a third-party warranty is and include the pros and cons of each.
Pros of Cadillac Extended Warranty
- Three plans to choose from plus EV coverage
- Covers factory-trained technicians at dealerships
- Includes benefits like roadside assistance, rental car coverage, and trip interruption
Cons of Cadillac Extended Warranty
- Coverage ends at 100,000 miles
- Doesn’t cover repairs at independent repair shops
Pros of Third-Party Warranty
- Plans can cover 200,000 miles or more depending on the company
- Some companies offer 4 to 6 coverage options
- You can visit any licensed repair shop
Cons of Third-Party Warranty
- Coverage can be more expensive for luxury cars
- Doesn’t guarantee original manufacturer components
Our Experience Buying Third-Party Warranties
In 2023, our team purchased five extended warranties to go through the setup and cancellation process. We bought plans over the phone from autopom!, Carchex, Endurance, and CarShield. We also bought a plan online from the Olive® website. Below, you can see summaries of our experiences.
Third-Party Company | Plan | Price | Coverage Terms | Our Buying Experience | Cancellation |
---|---|---|---|---|---|
Exclusionary (comprehensive) |
$135 for 15 months |
5 years/unlimited miles |
The salesperson was helpful and patient, though it took a few calls to reach a live person |
Cancellation by phone was easy and we received email confirmation |
|
Titanium (comprehensive) |
$140 per month |
Month-to-month |
The agent was helpful and not pushy about buying right away |
Smooth cancellation process |
|
Secure Plus (mid-level) |
$150 for 30 months |
4 years/48,000 miles |
Easy experience overall, though salesperson pushed Supreme plan at first |
Cancellation within 30 days was quick with the policy number |
|
Powertrain |
$35 for 36 months |
3 years/185,000 maximum miles |
100% online purchase was easy to do in under an hour |
Canceled via email easily, though contracts say mailing cancellation is required |
|
Silver (powertrain) |
$159 per month |
Month-to-month |
Rep was helpful though they pushed the Diamond plan instead |
Cancellation was easy within 30 days |
*The Carchex plan applies to a 2019 Jeep Wrangler with 49,313 miles. All others apply to a 2021 BMW X5 with 26,000 miles.
**Editor’s Note: On July 31, 2024, the Federal Trade Commission (FTC) announced that CarShield will pay $10 million to settle FTC charges that its advertisements and telemarketing for vehicle service contracts are deceptive and misleading, and that many purchasers found that repairs were not covered. Our research team is currently reevaluating CarShield’s rating and will update this article with our latest recommendation as soon as possible.
What Our Survey Data Says about Buying Third-Party Warranties
While manufacturer extended warranties and third-party vehicle service contracts offer similar coverage, the experience can be different. With a third-party contract, a separate provider covers repairs — not the auto brand. In May of 2024, we surveyed 1,000 people who had purchased an extended warranty from a third party or manufacturer. Below are some takeaways from this survey.
Who is your extended warranty provider?
CarShield was the most popular third-party extended warranty company in our survey. However, the provider is currently being charged by the Federal Trade Commission for deceptive and misleading marketing tactics. Almost a third of respondents bought a plan from their manufacturer. Endurance and EasyCare were the next most popular options.
- CarShield: 33%
- Auto manufacturer: 30%
- Endurance: 8%
- EasyCare Warranty: 8%
- Carchex: 7%
- American Dream Auto Protect: 4%
- Omega Auto Care: 4%
- Other: 6%
Why did you buy an extended warranty?
Many respondents said they bought a plan because the dealership recommended one, their warranty expired, or they anticipated their repair needs.
- 23% said, “My existing warranty coverage expired.”
- 20% said, “I anticipated my car’s repair needs.”
- 9% said, “I saw an ad for extended car warranty coverage.”
- 29% said, “The dealership recommended a warranty for my car.”
- 15% said, “I want to maintain my car’s resale value.”
- 3% said, “I recently paid for a major repair.”
How much did you pay for the warranty?
Respondents noted prices across a wide spectrum. The most popular price segment was between $1,000 and $1,500, which was followed by $2,500 to $3,000.
- 11% paid less than $1,000
- 18% paid between $1,000 and $1,500
- 13% paid between $1,500 and $2,000
- 11% paid between $2,000 and $2,500
- 14% paid between $2,500 and $3,000
- 13% paid between $3,000 and $3,500
- 8% paid between $3,500 and $4,000
- 7% paid between $4,000 and $4,500
- 5% paid over $4,500
Quotes from Our Survey
We asked respondents to provide details about their experiences. Here are a few responses:
- [The warranty company is] reliable, offers a good schedule for customer service availability and they’re trustworthy. A good value all around.
- My claim was processed and approved very quickly. The customer service is very knowledgeable and approachable.
- I like how fast and easy the process is.
- I loved that everything I needed to be taken care of was taken care of quickly.
- They were easy to work with and covered what I needed.
Best Third-Party Vehicle Service Contract Options
While the Cadillac warranty has its perks, we recommend our top pick for warranty coverage, Endurance, which won our Best Coverage award in our 2024 industry review. See the tables below to learn more about the company and to see how the Cadillac warranty stacks up next to Endurance.
Endurance vs. Cadillac Extended Warranty
See how Endurance compares to Cadillac warranty side by side:
Endurance | Cadillac | |
---|---|---|
Plan Options |
6 |
3 |
Maximum Mileage |
Unlimited |
100,000 |
Maximum Age |
20 years |
8 years |
When To Buy |
Anytime |
Before factory warranty expires at 4 years/50,000 miles |
Choice of Repair Shop |
Any mechanic certified by the National Institute for Automotive Service Excellence (ASE®) |
Cadillac dealerships only |
Maintenance Coverage |
Advantage™ plan covers oil changes, brake pads, cooling system maintenance and more |
Requires separate purchase |
Benefits |
Roadside assistance, trip interruption, rental car plus Elite benefits like key fob replacement and tire repair for one year |
Roadside assistance, rental car coverage, and trip interruption |
Cadillac Extended Warranty: Bottom Line
Since Cadillac repairs can cost a little more than the industry average, it can be a good idea to get an extended warranty. We recommend comparing multiple companies and considering average repair costs vs. the cost of a plan to find the best option.
Cadillac Extended Warranty: FAQ
Below are commonly asked questions about the Cadillac extended warranty:
How much does an extended warranty cost on a Cadillac?
Our team received over 200 quotes for Cadillac extended warranties and found the average plan costs $2,229. Costs vary depending on your car’s current mileage along with the coverage and deductible you select.
What is the extended warranty on a Cadillac in 2024?
Cadillac’s extended warranty offers Platinum, Silver, and Powertrain options. The Platinum plan is similar to the factory warranty since it covers any repair except for a list of exclusions. Silver is a mid-level option while Powertrain covers the engine, transmission, and drive axle. These plans can last up to 8 years or 100,000 miles.
Can any GM dealer do warranty work on Cadillac?
Since Cadillac is a luxury brand, it’s best to take your car back to a Cadillac-specific dealer. Another GM dealer may be able to do the work, though they might recommend you go to a Cadillac dealer. A Chevrolet dealer might not be able to work on a high-end Cadillac like a Lyriq, for example.
What does a certified Cadillac warranty cover?
A certified pre-owned Cadillac comes with a bumper-to-bumper warranty that covers all components except for some exclusions. This lasts for one year with unlimited miles and begins when the factory warranty expires or when you buy the CPO vehicle, whichever is later.
Methodology
In an effort to provide accurate and unbiased information to consumers, our expert review team collects data from dozens of extended auto warranty companies to formulate rankings of the best providers. Companies receive a score in each of the following categories, as well as an overall weighted score out of 5.0 stars.
- Industry Standing: Warranty providers with a history of strong business practices and endorsements from experts receive the highest scores in this category.
- Coverage: This rating is based on types of extended warranty plans available, coverage terms, and added benefits like roadside assistance.
- Cost: Our research team reviews sample quotes for a variety of plans and vehicles. Companies with lower prices per year of coverage receive the best scores.
- Transparency: This score takes into account contract transparency and the availability of a money-back guarantee.
- Customer Service: We comb through customer reviews and perform our own shopper analysis to get a sense of the responsiveness and helpfulness of each warranty company.
*Data accurate at time of publication.