Key Takeaways
- Our research team gave autopom! a rating of 4.3 stars out of 5.0 based on its performance in the areas of industry standing, coverage, cost, transparency, and customer service.
- After reading hundreds of autopom! reviews, the company earned our Best Claims Process award for a fast and easy claims turnaround.
- If you’re looking for the cheapest car warranty available, we suggest you get quotes from other companies before locking in an autopom! contract.
Our expert team reviewed the best extended car warranty providers and their various levels of coverage, and in this article we will take an in-depth look at one of the leaders: autopom!. We revisit our review standards several times each year to ensure the most up-to-date warranty provider ratings. We gather quotes, read hundreds of online reviews, and mystery shop to gain insights into how companies operate. Backed by 1,475 hours of research, we gave autopom! 4.3 out of 5.0 stars and recognized it with our Best Claims Process award.
Our Autopom Review & Methodology
Our overall rating of 4.3 stars out of 5.0 for autopom! is based on its performance in five key areas: industry standing, coverage, cost, transparency, and customer service. The following sections feature more details on these criteria and how autopom! measured up in this warranty review:
Industry Standing
We consider things like Better Business Bureau (BBB) ratings, state-by-state availability, years in business, and corporate partnerships when we review a warranty provider’s industry standing. autopom! carries an A+ rating from the BBB and is available in all 50 states. The company was founded in 2009 and counts Enterprise Financial Group and Mercury Insurance Group among its business partners. autopom! also works with RepairPal and its network of more than 2,800 certified repair facilities. Overall, we give autopom! a strong 4.8-star rating for industry standing.
Coverage
autopom! keeps things simple with three coverage levels: Exclusionary, Mid-Level, and Powertrain Plus. Some of the company’s competitors offer five or more levels of coverage, yet having fewer offerings isn’t a major issue in our experience of rating warranty providers. autopom! doesn’t offer maintenance coverage, which isn’t uncommon in the warranty industry. The company’s plans have maximum terms of seven years or 150,000 miles, both of which are on the lower end for leading extended warranty providers. However, some vehicles may be eligible for an unlimited-mile coverage term. All things considered, we give autopom! 4.2 out of 5.0 stars for coverage.
Cost
Our team gathers quotes from warranty providers to evaluate costs. For this review, we collected autopom! estimates for various coverage plans on a 2017 Honda CR-V with 45,000 miles and a 2016 Chevrolet Silverado with 55,000 miles. What we found were monthly prices higher than many of our other top-ranked warranty companies. To determine costs, we found it easy to get a quote by filling out an online form, but more difficult to reach an autopom! representative on the phone.
In the end, we gave autopom! 3.9 out of 5.0 stars in the cost category.
Transparency
autopom! offers a 60- or 30-day money-back guarantee, depending on the plan you choose. Sample contracts aren’t available on the same page with the company’s coverage plans, so we knocked the transparency rating down a bit to 4.5 out of 5.0 stars.
Customer Service
We found that autopom! is a more customer-oriented business than some of its competitors. This is clear from the detailed instructions for filing a claim on the company’s website, as well as the assistance customers can receive if something goes wrong with a claim. The company also has solid ratings from customers on both the BBB website, with 4.6 out of 5.0 stars, and Trustpilot, with 4.8 out of 5.0 stars. We give autopom! a healthy 4.6 out of 5.0-star rating for customer service.
Autopom Overview
Founded in 2009 and headquartered in Lake Forest, California, autopom! offers vehicle service contracts with three coverage levels. However, some are only available in select states. In case you were wondering about the rather unusual company name, autopom! stands for “automotive peace of mind!”
We found the autopom! quote process to be seamless, unlike with some other companies. What we aren’t fond of is the higher down payment the company tends to ask for, and that autopom! only covers vehicles in good condition.
Autopom Extended Warranty Coverage
autopom! offers three coverage options for both newer and used cars, with several vehicle protection plan levels in each tier. The company does not cover some luxury vehicles, such as Lamborghini, Ferrari, Rolls-Royce, and Bentley. Other car brands are covered among the following coverage levels.
Exclusionary
The Exclusionary plan is the cream of the crop. Exclusionary plans cover most of the mechanical and electrical components on your vehicle. Of course, there is a short list of excluded parts, as with most warranties.
If you want something comparable to a manufacturer’s warranty you’d get from a dealership or a bumper-to-bumper warranty, this is the closest option you will find from autopom!.
Mid-Level
The Mid-Level named component plans cover the same components listed in the Powertrain Plus plans, plus several additional parts: These include:
- Suspension
- Steering
- Cooling
- Braking
- Fuel delivery
As you might expect, the Mid-Level named component plans are less expensive than the Exclusionary plans.
Powertrain Plus
With the Powertrain Plus plans, you receive coverage for named components that are a part of the major systems. These include:
- Engine
- Transmission
- Turbo/supercharger
- Transfer case
- Drive axle
- Differential assembly
autopom! also provides some coverage for additional components, such as:
- Air conditioning
- Electrical
- Braking system
These plans are available for vehicles 14 model years old or newer.
Additional Perks With Autopom Car Warranties
After exploring the coverage plans available from autopom!, we evaluated the additional benefits that this company provides.
First, you have the option to choose any licensed repair facility to have your vehicle fixed. autopom! doesn’t decide what mechanic or repair shop you use. This flexibility allows you to use your local mechanic that you’ve come to trust.
Second, autopom! plans include roadside assistance and rental car assistance. This coverage is helpful if you experience a mechanical breakdown on the road, or if you need a rental while your vehicle is in the shop. This breakdown coverage is nationwide, so you’re not in a bind if the breakdown happens far from home.
How Much Does An Autopom Extended Warranty Cost?
The company will consider the make and model of your vehicle, as well as the year, mileage, deductible amount, and level of coverage you choose. According to autopom!, their average policy costs between $1,500 and $4,000 annually. You can choose to pay this up front, or make monthly payments. What’s interesting is that the company offers lower rates for California residents.
Our review team reached out to autopom! for quotes on powertrain and bumper-to-bumper protection. Here is what we found:
| Vehicle | autopom! Warranty Plan | Term | Monthly Payment | Down Payment | Deductible |
|---|---|---|---|---|---|
| 2017 Honda CR-V | Exclusionary | 5 years/75,000 miles | $155.00 | First Month | $0 |
| 2016 Chevrolet Silverado | Exclusionary | 5 years/50,000 miles | $160.00 | First Month | $0 |
| 2017 Honda CR-V | Mid-Level | 5 years/75,000 miles | $145.00 | First Month | $0 |
| 2017 Honda CR-V | Powertrain Plus | 4 years/48,000 miles | $130.00 | First Month | $0 |
How To Get A Quote And File A Claim
Getting a quote from autopom! is straightforward. All you have to do is call autopom! at 888-691-2354 or go online. While you may have to endure sales pitches and continued sales calls with even the best extended auto warranty companies, autopom! doesn’t participate in these tactics.
Like many car warranty companies, autopom! does require that you travel 1,000 miles and wait 30 days before filing your first claim. Once you meet those guidelines, you can visit any licensed repair facility in the country. You will be responsible for turning over the agreed-upon deductible before autopom! will process your claim.
autopom! isn’t a direct provider of protection plans, but rather a broker. All of the autopom! plans are administered by four of the major companies in the industry. These four companies are:
- Mercury Insurance Group
- Enterprise Financial Group
- Royal Administration
- United Car Care
If your claim is approved, autopom! representatives act as your advocate and coordinate with the plan administrator to ensure the claim is quickly processed and resolved. Due to this company’s outstanding customer service and their fast, easy claims process, we recognized autopom! with our Best Claims Process award.
Autopom Reviews
Among the many reviews posted on the Autopom car warranty website, here are a few that stood out to us.
Positive Autopom Reviews
“autopom! is the best thing on the market.”
– Rosa P. via BBB
“I’ve used this company for four cars so far, and they never disappoint. I drive ultra high-end, hand-built cars, and whenever I have an issue the owner Mike always gets the deal done. Their prices are fantastic and easy to deal with.”
– John via Trustpilot
Negative Autopom Reviews
“My mechanic submitted an estimate of $4,800, [and] autopom! said they will only pay $2,800. That means I have to [pay] the other $2,000 even though I have a $100 deductible per the contract. This whole thing has been going on for a month, and I’ve been renting cars to get work. The rentals cars have cost me $2,000.”
– Anthony T. via BBB
Do I Need An Extended Car Warranty?
Many people wonder if an extended car warranty is actually worth the investment. The way our team figures it, you have health insurance because things happen that you can’t foresee. The same is true with your car. Even if your vehicle is running at its best, anything can happen. In fact, Supermoney.com estimates that the average car repair cost is around $400. Our research reveals that this could be a low estimate.
If something major fails in your vehicle, you could be looking at an enormous bill. Do you want to spend thousands of dollars on a repair today, only to find out that something else needs to be replaced in a few months? Alternatively, you could pay one monthly or annual price and receive years of coverage. A comprehensive extended warranty can provide peace of mind and financial protection.
Our Verdict On Autopom: 4.3 Stars
In summary, we found autopom! to be a reputable extended warranty company worthy of recommendation. Although its prices are a bit above the cheapest car warranties available, autopom! receives high marks for coverage and has a healthy industry standing. You also can’t beat the customer service. From their easy-to-use website to the seamless claims process, working with this warranty company should be a pleasant experience.
The downsides we see to this coverage include the higher down payment and the exclusions to some vehicles. If neither of these bother you, it’s possible you found a winner with the autopom! extended warranty.
You have a lot of options when it comes to finding an extended warranty. If you take your time and shop around, you will find the plan that fits your needs. If you aren’t sure where to start, we recommend getting a free quote from Endurance, CarShield, and CARCHEX our research team’s top-rated car warranty providers.
