ASC Warranty Reviews

We rate ASC Warranty 4.1 out of 5.0 stars overall, as the company offers four generous coverage options with peace-of-mind benefits at an affordable price. However, ASC Warranty plans are available only through dealerships. Our overall review score takes into account ASC’s performance in five key areas: industry standing, coverage, cost, transparency, and customer service.

How We Rated ASC Warranty

To give you the most up-to-date information, we update our review standards several times each year. Our warranty research evaluates providers in the following main categories:

Industry Standing

We give ASC 4.3 out of 5.0 stars for its industry standing. With 36 years in the extended warranty business, it boasts accreditation and an A+ rating from the Better Business Bureau (BBB) and high customer reviews across the board. In addition, its extended warranty plans are available to consumers in all 50 U.S. states.

Coverage

ASC offers four coverage options that include drivetrain and exclusionary, bumper-to-bumper warranty coverage. Perks include 24/7 roadside assistance for every plan and rental car reimbursement for some plans. However, plans only cover up to 8 years/120,000 miles, while some competitors offer longer terms. For these reasons, we give ASC 3.7 out of 5.0 stars in this category.

Cost

Unfortunately, there isn’t a way to get a direct quote from ASC online. You’ll need to contact a dealership in order to learn about cost information for its various plans. It’s good to note that it offers a $0 on all plans, which means you’ll likely pay nothing out of pocket for covered repairs. We’ve given ASC 4.5 out of 5.0 stars for cost.

Transparency

We’ve awarded ASC with 4.5 out of 5.0 stars for transparency. Sample contracts, plan details, and money-back guarantees are all considered when we give an extended warranty provider a score in this category. While we couldn’t find a sample contract through ASC’s website, it provides detailed plan descriptions as well as a 30-day money-back guarantee.

Customer Service

We give ASC 4.0 out of 5.0 stars in this category, as it built up a strong reputation for excellent customer service. It has a 4.9 out of 5.0 customer review rating through the BBB, and Google reviews echo the sentiment, with 4.5 out of 5.0 stars and over 990 reviews. Unfortunately, it doesn’t have an online chat option, so getting a response directly from ASC won’t be as quick as other providers that offer online chat.

Is An ASC Warranty Worth It?

Based on customer satisfaction alone, we would say that ASC is a provider worth looking into. In addition to high customer ratings, it’s well-known, reputable, and offers solid coverage options. However, its downside is that you’ll have to purchase a contract from a dealership. If you’re looking to find a quote with ease, we suggest looking into other providers that offer direct online quote engines.

ASC Warranty Quick Facts

• Founded: 1986
• Headquarters: Mountain Home, Arkansas
• Coverage options: Four levels of coverage
• Coverage terms: Up to 8 years/120,000 miles

Is An ASC Warranty Legit?

Yes, ASC is a legitimate, well-known and reputable extended warranty provider. It’s been in the business for 36 years, and is accredited by the BBB with an A+ rating. In addition, it has a positive customer service reputation in an industry that frequently sees mixed reviews.

With 36 years in the business, ASC has built a strong reputation in the extended warranty industry. ASC Warranty currently has an A+ rating through the BBB, with a 4.9-star rating out of 5.0 stars from customers. Customer service is quick and efficient, and most customers have reported honest and straightforward service.

See below for both positive and negative experiences from ASC customers:

ASC Warranty Positive Reviews

“The ASC representative was very professional, straightforward, and kind. My claims, this one and one previously, were handled swiftly and completely. My wife and I live on a fixed income. We are so happy to have signed on to an honest warranty company in caring for our used vehicle’s repairs. No squabbling, no hedging, just immediate action. I would recommend them to anyone.”

– Ronald P., BBB

“Local dealership called and submitted a claim. ASC approved the claim and the problem was fixed immediately. ASC is an excellent business and responds exactly as advertised. I would recommend their warranty service to anyone.” 

– Bill G., BBB

ASC Warranty Complaints

“This warranty company is very deceiving. They have high priced warranties and even lower cap offs for what they will reimburse you. My warranty was $2,000, but capped off at $3,000. Also it takes way too much evidence for a diagnosis for a reimbursement. I do not recommend this warranty to anyone.”

– Trevon R., Google Reviews

“I don’t trust companies that don’t stand behind their contracts. Contracts are supposed to be set in stone and this company didn’t feel the need to follow their legal binding contracts. Would not use this company if it were the last of its kind.”

– Buk K., Google Reviews

ASC offers four coverage plans, including drivetrain warranty coverage and exclusionary, bumper-to-bumper warranty coverage. The company’s lowest coverage tier is more generous than your typical powertrain warranty, which only covers the engine, transmission, and drivetrain.

If you’re trying to shop solely online, it’s not easy to get a full sense of the coverage you’ll get based on the ASC website. There are no sample contracts available online, so you must speak directly with a dealership and request a contract. See below for plan information the company makes available on its website.

ASC Warranty Plans

Drivetrain “Plus” Coverage: This plan provides coverage for powertrain components such as the engine, transmission, and axles. It also covers cooling and electrical system parts.

Platinum Drivetrain: This plan covers everything in Drivetrain Plus and adds coverage for the air conditioning.

Deluxe Coverage: Coverage includes all items under the Platinum Drivetrain warranty, as well as some additional systems including front suspension, steering, brakes, and fuel delivery.

Factory Type Coverage: This is ASC Warranty’s highest level of coverage. It includes everything that your manufacturer’s warranty would typically include, with the exception of a few listed items including oil, brake shoes, belts, hoses, tires, tune-up items, and more. You’ll need to see a service agreement for full details.

Take a closer look below at each ASC warranty plan and the specific components covered:

*ASC’s Drivetrain Plus Coverage only covers 50% of parts and labor costs for cooling and electrical components listed under this plan.

ASC Warranty Benefits

ASC Warranty plans include 24/7 roadside assistance, trip interruption coverage and, with certain plans, rental car reimbursement. With these included benefits, you’ll also get:

• Towing services
• Emergency fuel delivery
• Vehicle jump-starts
• Flat tire assistance
• Key lockout services

What Does An ASC Warranty Not Cover?

Three out of the four plans ASC offers consumers are listed component plans. This means that if a vehicle component isn’t listed as covered, then it’s simply not covered. However, ASC’s Factory Type Coverage is an exclusionary coverage, so the components that aren’t covered are explicitly listed.

We encourage you to thoroughly read through your vehicle service contract in order to best understand what your chosen warranty covers.

How To File A Claim With ASC

The claims process is simple. When you arrive at the repair shop of your choosing (any ASE-certified repair facility will work), present your warranty agreement to the service professional. They can then contact the ASC Warranty claims department to authorize the repair. The claims department will pay the repair facility directly over the phone using a credit card.

Many customers find the claims process to be fast and helpful. However, some customers have reported that their warranty contracts were not honored when getting repairs. There is a mix of reviews regarding claims, with most customers being satisfied and some customers feeling that coverage was not accurately explained.

Unfortunately, there is no direct quote engine on ASC Warranty’s website. To determine costs, you must contact your dealership regarding specific plans. In addition, you should expect that costs will vary based on the age and model of your vehicle, as well as the level of coverage you choose.

 We’ve found through our extensive research that the average cost of an extended warranty ranges from $1,600 to $4,500 for three to six years of coverage.You can lower the cost of your ASC warranty contract by purchasing it early on in your ownership or before your factory warranty expires.

How Much Does An ASC Warranty Cost?

While the cost of an ASC warranty will vary, one of the highlights of coverage from ASC is the low deductibles. In fact, all of its plans don’t have one at all. 

ASC also offers a loan calculator to determine how many months you can take to pay off your contract. Customers can take advantage of the loan calculator to see how the added cost of the service contract will change their monthly vehicle payments.

See the infographic below for our findings on initial purchase prices through our consumer extended auto warranty survey. This survey includes prices for both third-party and dealership warranties.

In this article, we went into detail about ASC Warranty’s levels of coverage, plan details, cost, and customer service reputation. While ASC truly shines when it comes to customer satisfaction, you’ll need to contact a dealership if you’re looking for more information on prices from ASC.

In addition, ASC may not be the best choice if you’re looking for an extended warranty for cars over 100,000 miles. Plans with ASC only cover vehicles up to 120,000 miles.

Car Warranty Companies Like ASC

We’ve analyzed many of the best extended car warranty providers based on coverage, customer reviews, claims process, and other criteria. We recommend checking out both Endurance and Carchex in your search for a reputable and fairly priced extended warranty provider.

Endurance: 4.6 Stars

Endurance is our top pick for an extended warranty provider, as it works directly with consumers instead of offering their contracts through a middleman. Offering six levels of coverage, you can easily find free, customized online quotes through Endurance’s website. In addition, Endurance earned the highest rating in our survey of top extended warranty providers, proving that customers are highly satisfied with all that Endurance offers.

Carchex: 4.4 Stars

Carchex is a popular and reputable provider in the extended warranty space. It’s accredited by the BBB with an A+ rating, and offers five extended warranty plans with perks such as 24/7 roadside assistance, trip interruption, and rental car reimbursement. Carchex covers vehicles with up to 200,000 miles on them, making it a great choice for used vehicles.

Below are some common frequently asked questions about ASC extended warranties: