Easy Auto Ship Reviews

When we review auto shipping companies, we look at more than 500 data points in key areas such as reputation, cost, services, and customer experience. The following sections provide further context for these categories and how we evaluated Easy Auto Ship with respect to each.

Reputation

We consider Better Business Bureau (BBB) accreditation and rating, state availability, and how many years a company has been in business when we rate its reputation. Easy Auto Ship was founded in 2013, is available in all 50 states, and offers international shipping. With the BBB, Easy Auto Ship carries an A+ rating and accreditation. Overall, we give the company 4.6 out of 5.0 stars for industry reputation.

Cost

Cost is an area in which Easy Auto Ship trails behind many of its competitors. We give the company a 4.0 out of 5.0-star rating for cost, which places it well behind our other top-ranked providers. To arrive at this rating, our team sourced quotes for shipping an operable 2018 Toyota RAV4 along several popular routes. 

While the estimated rates we received were generally higher than other companies, it’s important to note that Easy Auto Ship offers discounts for active military, for paying in cash, and for shipping multiple vehicles. As an example, paying in cash would bring each of the quotes we received down by $125.

Services

We give Easy Auto Ship a strong 4.9 out of 5.0 stars for its shipping services. Along with all 50 states, the company offers vehicle shipping to international destinations. Easy Auto Ship offers door-to-door shipping, in which your car is picked up from and dropped off as close to a home address as possible, and the cheaper terminal-to-terminal option, with pickup and dropoff at centralized locations.

Easy Auto Ship provides both open and enclosed shipping options. With open shipping, your car is transported in an open carrier. Since an open auto transport trailer can fit more vehicles, this is the cheapest way to go. However, your car will be exposed to the elements and minor damage from road debris may occur. An enclosed trailer is more expensive, but your car will be protected from road debris and the elements. This is the best option if you have a luxury car or a historic vehicle.

Easy Auto Ship is also known for quick pickups, earning the provider the designation of Best for a Quick Pickup. Their typical time of one to five days comes in at the low end of the industry average. 

Customer Experience

An easy-to-use online quote tool and solid customer reviews across the web contribute to our 4.4-star rating for Easy Auto Ship in the category of customer experience. Specifically, our team noted that each quote we collected took less than a minute. The company has a healthy 4.6 out of 5.0-star rating from over 700 reviews on the BBB website, along with the same star rating from more than 3,000 Google reviews.

Founded: 2013

Headquarters: Youngstown, Ohio

Service Area: United States and international destinations

Easy Auto Ship is a vehicle transport broker that has sent over 123,000 vehicles to customers in all 50 states and across the world. The company holds an A+ rating from the BBB and offers cheap car shipping, a wide variety of services, and an easy booking process.

Looking at quotes for a range of distances and types, Easy Auto Ship has relatively affordable rates for open and enclosed vehicle transport. See the company’s price estimates for open transport shipping below:

These are the prices advertised on Easy Auto Ship’s website. To confirm them, we reached out to the company and received the following quotes for shipping an operable 2018 Toyota RAV4. Note that non-running vehicles will cost more to ship.

What Factors Affect Vehicle Shipping Costs?

Many factors impact car shipping costs with Easy Auto Ship. These factors include:

• Distance: Shipping a longer distance is more expensive overall, but the cost per mile goes down.
• Type of transport: Open transport costs less than enclosed transport, however, enclosed shipping is more secure for luxury vehicles or longer-distance trips.
• Vehicle type and size: The larger a vehicle, the more expensive it will be to ship. Typically sedans and SUVs cost less to ship than trucks.
• Condition of vehicle: Operable vehicles are cheaper to ship than non-operable ones because the transport company will need to use a winch to haul a non-operable vehicle.
• Time of year: High demand in January and the summer raises prices.
• Type of shipping: Door-to-door transport costs more than terminal-to-terminal shipping.
• Price of fuel: The more expensive the fuel, the pricier the shipping.

Easy Auto Ship honors shipping quotes up to 30 days after you request them, according to the vehicle transporter’s website. Easy Auto Ship customer reviews mention the following ways to save on car shipping costs:

• Ship terminal-to-terminal instead of door-to-door.
• Use open shipping instead of enclosed shipping.
• Avoid single-car transport.
• Be open to a range of delivery dates.

Easy Auto Ship has average prices compared to most auto transporters we’ve researched. The company does offer discounts for active military members and veterans, and customers can save up to 15 percent by booking a shipment over the phone. Plus, Easy Auto Ship gives all customers up to $150 off for paying in cash instead of using a credit card – our quotes were reduced by $125.

Our team has completed several surveys asking consumers about their car shipping experiences. In one survey, 80 percent of the respondents said cost was the most important factor when choosing a shipping provider. Over half of the respondents were also concerned about hidden fees after booking a shipment. Fortunately, most Easy Auto Ship customers report good experiences with the company.

We also conducted a survey focused on shipping costs. Most respondents paid between $1,500 and $1,999 for their shipments, with about 40% paying between $1,000 and $1,999.

Easy Auto Ship can ship vehicles to all 50 states – including Hawaii and Alaska – and internationally.

The company transports nearly all types of vehicles, including:

• Cars
• Trucks
• Motorcycles
• Boats
• RVs
• Golf carts
• Farm vehicles
• Heavy equipment

Easy Auto Ship reviews show customer approval of the company’s insurance. If your car is damaged during transport, Easy Auto Ship and its movers hold at least $100,000 in insurance to cover repairs. The company encourages customers to also carry their own insurance, but the shipper doesn’t require it.

Extras such as enclosed transport, expedited transport, door-to-door delivery, and single-car shipping are available, but you might pay up to 40 percent more.

Car Wash And Rental Car Perks

Easy Auto Ship will pay for a car wash if your vehicle arrives dirty. Also, if your shipment takes more than 14 days from pickup, Easy Auto Ship will pay for a rental car. No other car shipping company we’ve reviewed explicitly offers this second perk.

If you’re wondering how to ship a car, Easy Auto Ship reviews say it’s simple for customers to order auto transport services. Particularly popular is the company’s guaranteed pricing, which means Easy Auto Ship adds no hidden fees once all parties agree on a shipping rate.

You can set your drop-off and pickup dates for shipments, and you must check your car for damage before and after transport. Easy Auto Ship gives customers 24 hours to make a damage claim after receiving a vehicle.

Easy Auto Ship does not have 24/7 customer support. For questions about an in-progress delivery, Easy Auto Ship’s customer service team is available Monday through Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM. All times are Eastern Standard Time (EST).

Canceled orders are fully refundable if the company hasn’t booked a driver for a shipment. If a driver has your order, you can still cancel the shipment and receive a refund, minus a service fee of up to $195.

Easy Auto Ship reviews are strong compared to many auto shippers. The company is accredited by the BBB and has an A+ rating. Over 700 customers on the BBB rate Easy Auto Ship 4.6 out of 5.0 stars on average. Easy Auto Ship was also diligent in responding to positive and negative reviews, as the company responded to 80.5 percent of total reviews.

Our shipping survey revealed 65 percent of Easy Auto Ship customers were satisfied or very satisfied with their shipping experience. This was in line with the average for the auto transport industry overall, as you can see from the chart below.

For reference, we captured a few Easy Auto Ship reviews that range from glowing to quite dissatisfied.

Positive Easy Auto Ship Reviews

Easy Auto Ship reviews on the upbeat side often mention low prices, excellent service, and on-time deliveries. Additionally, 25 percent of reviews mention the auto transport driver in a positive light.

“Great service at a reasonable price and a very conscientious driver. The entire process, from booking the transport to paying the driver, was easy and smooth. I would definitely use this auto transport company again.”

– Steven K. via BBB

“Fast, prompt service on initial inquiry. Everything went as promised and quoted. Pickup on time and no hassle. Dropoff on time, and the car was in excellent condition. Drivers were professional and courteous.” 

– Russeldhooge via BBB

Negative Easy Auto Ship Reviews

Not all Easy Auto Ship reviews are positive, of course. Some report trouble calling company agents, while others claim Easy Auto Ship didn’t follow through on its guaranteed pricing promise. Only 8.5 percent of reviewers specifically mention paying the same price the company originally quoted.

“Don’t trust anything they say. After they take the first payment, they don’t care about anything. They would not even answer the phone.” 

– Robel Adamu via BBB

“Customer service was terrible. No one followed through on anything they said they would. Original quote was a lie and ended up being more expensive.” 

– Ilyssa E. via BBB

We gave Easy Auto Ship 4.4 out of 5.0 stars in our review of the top auto shipping companies, and we recognize it as the auto transport company that’s Best for a Quick Pickup. The vehicle transport provider offers relatively cheap prices, quick delivery times, and strong insurance coverage. Many positive Easy Auto Ship reviews support our view.

Easy Auto Ship reviews show the provider is a solid choice if you want to transport a car.

However, after our review team examined every major auto shipping provider by looking at plan options, costs, customer reviews, and more, we recommend also checking out AmeriFreight and Montway Auto Transport – two other highly rated auto transport companies.

AmeriFreight: 4.5 stars

AmeriFreight is one of the largest car shipping companies and works with more than 10,000 carriers across the U.S. AmeriFreight reviews speak of the company’s relatively strong customer service and shipping options, in particular.

AmeriFreight holds an A+ rating from the BBB and 4.9 stars from nearly 1,000 BBB customer reviews. We recognized AmeriFreight as the shipper with the Best Discounts, which are available to several groups of people, including but not limited to active-duty military, first responders, and students.

You can learn more in our AmeriFreight review.

Montway Auto Transport: 4.7 stars

Montway Auto Transport is another car shipping company that offers services nationwide. Customer reviews tend to highlight Montway’s low prices and great customer service.

The auto shipper has an A+ rating from the BBB and a 4.6-star rating from customers, based on over 2,300 reviews. Montway also has a 4.6-star rating from over 1,200 customers on Trustpilot. Although the company doesn’t guarantee pricing, most customers like its modest rates and variety of services. For these reasons, we named Montway Auto Transport the Best Overall vehicle shipper in the U.S.

You can find out more in our Montway Auto Transport review.