Advertiser Disclosure

Ally Financial is among the largest auto loan providers in the United States. Through Ally Clearlane, the company offers auto loans for vehicle refinancing, lease buyouts, and more.

Refinancing your auto loan or purchasing a leased vehicle can be a wise financial decision, but only if you choose the right loan terms. Read this review to help decide if a Clearlane auto loan is worth considering.

If you’re not sold on Clearlane, check out our review of the best auto loan providers in the industry. We compare top companies by looking at interest rates, minimum application requirements, loan terms, and more.

 

 

Lending Partner
Loan Term
Min. APR
Min. Credit Score
Highlights
Refinance Loan
Loan Term Up to 72 Months
Min. APR 2.25%
Min. Credit Score 580
Highlights
  • Excellent customer ratings
  • Low rates for good credit customers
  • Strong industry reputation
Used Car Loan
Loan Term 24-84 Months
Min. APR 2.24%
Min. Credit Score 800
Highlights
  • Below-average credit scores accepted
  • Great interest rates
  • Smooth and easy online experience
Refinance Loan
Loan Term 48-84 Months
Min. APR 1.99%
Min. Credit Score 550
Highlights
  • Average monthly savings of $150
  • Work with a personal loan concierge to compare options
  • A+ BBB Rating
Refinance Loan
Loan Term 36-72 Months
Min. APR 2.91%
Min. Credit Score 640
Highlights
  • Apply online in minutes
  • A leading provider in refinance loans
  • A+ BBB rating
Used Car Loan
Loan Term Up to 72 Months
Min. APR 3.99%
Min. Credit Score 300
Highlights
  • Great for customers with limited/no credit
  • Offers special military rates
  • A+ BBB rating
Refinance Loan
Loan Term 24-84 Months
Min. APR 1.99%
Min. Credit Score 800
Highlights
  • Below-average credit scores accepted
  • Great interest rates
  • Smooth and easy online experience
New Car Loan
Loan Term 24-84 Months
Min. APR 2.24%
Min. Credit Score 800
Highlights
  • Below-average credit scores accepted
  • Great interest rates
  • Smooth and easy online experience
Refinance Loan
Loan Term 36-84 Months
Min. APR 1.99%
Min. Credit Score 560
Highlights
  • Average monthly savings of $145
  • Online Application
  • Browse loan options found specifically for you
Refinance Loan
Loan Term Up to 72 Months
Min. APR 3.99%
Min. Credit Score 300
Highlights
  • Great for customers with limited/no credit
  • Offers special military rates
  • A+ BBB rating
Refinance Loan
Loan Term Up to 84 Months
Min. APR 2.49%
Min. Credit Score 500
Highlights
  • Specializes in auto refinancing
  • A+ BBB Rating
  • No application fee

All APR figures last updated on 6/13/2022 - please check partner site for latest details. Rate may vary based on credit score, credit history and loan term.

In This Review:

    About Clearlane

    Clearlane is a part of Ally Financial, which is based in Detroit, Michigan, and has provided financial services for over 100 years (originally as the General Motors Acceptance Corporation). The company provides auto loans to customers across the U.S., with the exception of Nevada.

    Ally Clearlane Auto Loan ProsAlly Clearlane Auto Loan Cons
    No hard credit checks for pre-qualificationSlow customer service
    Loans available for guaranteed asset protection (GAP) insurance and vehicle service contractsNo purchase loans available
    No application or prepayment feesNot available in Nevada

    Clearlane Auto Loan Details

    Clearlane offers auto refinance loans and lease buyouts, as well as GAP insurance and vehicle service contracts. (Ally Financial offers auto purchase loans separately.) Auto loan details will vary depending on your credit score and the vehicle you intend to refinance.

    Ally Clearlane Auto Loan Details
    Loan Amount Range$10,000 to $80,000
    Annual Percentage Rate (APR)As low as 3.74 percent
    Loan Term Length36 to 72 months
    Prepayment PenaltyNone
    Application FeeNone

    Clearlane loans are available for most types of cars, though commercial vehicles are excluded from coverage.

    Clearlane Auto Loan Application Process

    To apply for a Clearlane auto loan, potential borrowers must complete a prequalification process. The application does not require you to enter your social security or credit card number and will not result in a hard credit check. This means that your credit will not be impacted.

    You can apply for a Clearlane loan as an individual or with a co-applicant and will be prompted to submit the following information:

    • Name
    • Vehicle details
    • Annual income
    • Address

    The application process is very quick and may be worth completing just to see what terms you are offered. If you decide to go through with your loan offer, Clearlane will need to run a hard credit check, which may affect your credit score.

    Minimum Qualifications

    Not everyone will qualify for an Ally Clearlane auto loan. To be approved, applicants should have a minimum credit score of 580 and a minimum income of $2,000 a month. If you do not meet these qualifications, you will need to find a co-signer with a better credit score to secure a Clearlane loan.

    Those with higher credit scores will find the best rates on auto loan refinancing from Clearlane.

    Clearlane Reviews And Reputation

    Clearlane’s parent company, Ally Financial, has a D- rating from the Better Business Bureau (BBB). It has a BBB customer review score of 1.1 out of 5.0 stars and a Trustpilot review score of 1.3 out of 5.0 stars.

    While these scores are low, it is important to note that they are based on a relatively small number of reviews and may not represent the majority of Clearlane customers. Ally’s Trustpilot score, for example, is based on fewer than 200 reviews, which accounts for less than 1 percent of its customers. Still, poor online customer ratings and a lack of positive reviews are not good signs for the company overall.

    Positive Clearlane Reviews

    Although Ally’s reviews are generally negative, there are some drivers who praise Clearlane for its customer support. One driver writes:

    “Fantastic company. Most of these negative reviews are from people with remorse of some sort. Read your contracts, people… I’ve financed with Ally since 2006. Before 2009, their name was GMAC. It’s the same amazing company and always will be.”

    – L.V.P. via BBB

    Negative Clearlane Reviews

    A common complaint against Clearlane is slow deposit times. Several reviewers also mention disorganized customer service and difficulty receiving funds.

    “Ally’s customer service is the worst I have ever experienced. Ask to speak to a manager, [and] you will either wait for hours or be transferred to a survey asking you to rate their service.”

    – Ian V. via BBB

    “I refinanced my vehicle in March 2020 from Ally to my bank. They didn’t apply one check to my auto loan until May 2020 and the other check in July, [but] they did deposit both checks into their account March 12. [This was] seven days after I refinanced and two days prior to the expiration date of the payoff letter. Now they are telling me I owe them finance charges.”

    – Tina M. via BBB

    Our Take On Clearlane: 3.5 Stars

    Overall, we rate Clearlane with 3.5 stars. Many people can qualify, but Clearlane doesn’t offer the lowest interest rates on the market. However, Ally Clearlane auto loans can be worth looking into because of the company’s easy, risk-free application process.

    Motor1 Rating3.5
    Loan Details3.5
    Loan Availability3
    Application Process4
    Customer Service3

    Refinancing to get a lower monthly payment can be a good idea, especially if your credit score has recently improved, if you have moved, or if you have purchased a house. Clearlane’s prequalification is simple and does not impact your credit. Another nice thing about the lender is that it makes loans available for GAP insurance as well as vehicle service contracts, which can help keep your vehicle protected on the road.

    The downsides to Clearlane are that it may have stricter eligibility requirements than other companies and has reportedly poor customer service. Several customers have complained about difficulties with customer representatives and how long it takes for loan payments to be deposited to their accounts.

     
    Lending Partner
    Loan Term
    Min. APR
    Min. Credit Score
    Highlights
    Refinance Loan
    Loan Term Up to 72 Months
    Min. APR 2.25%
    Min. Credit Score 580
    Highlights
    • Excellent customer ratings
    • Low rates for good credit customers
    • Strong industry reputation
    Used Car Loan
    Loan Term 24-84 Months
    Min. APR 2.24%
    Min. Credit Score 800
    Highlights
    • Below-average credit scores accepted
    • Great interest rates
    • Smooth and easy online experience
    Refinance Loan
    Loan Term 48-84 Months
    Min. APR 1.99%
    Min. Credit Score 550
    Highlights
    • Average monthly savings of $150
    • Work with a personal loan concierge to compare options
    • A+ BBB Rating
    Refinance Loan
    Loan Term 36-72 Months
    Min. APR 2.91%
    Min. Credit Score 640
    Highlights
    • Apply online in minutes
    • A leading provider in refinance loans
    • A+ BBB rating
    Used Car Loan
    Loan Term Up to 72 Months
    Min. APR 3.99%
    Min. Credit Score 300
    Highlights
    • Great for customers with limited/no credit
    • Offers special military rates
    • A+ BBB rating
    Refinance Loan
    Loan Term 24-84 Months
    Min. APR 1.99%
    Min. Credit Score 800
    Highlights
    • Below-average credit scores accepted
    • Great interest rates
    • Smooth and easy online experience
    New Car Loan
    Loan Term 24-84 Months
    Min. APR 2.24%
    Min. Credit Score 800
    Highlights
    • Below-average credit scores accepted
    • Great interest rates
    • Smooth and easy online experience
    Refinance Loan
    Loan Term 36-84 Months
    Min. APR 1.99%
    Min. Credit Score 560
    Highlights
    • Average monthly savings of $145
    • Online Application
    • Browse loan options found specifically for you
    Refinance Loan
    Loan Term Up to 72 Months
    Min. APR 3.99%
    Min. Credit Score 300
    Highlights
    • Great for customers with limited/no credit
    • Offers special military rates
    • A+ BBB rating
    Refinance Loan
    Loan Term Up to 84 Months
    Min. APR 2.49%
    Min. Credit Score 500
    Highlights
    • Specializes in auto refinancing
    • A+ BBB Rating
    • No application fee

    All APR figures last updated on 6/13/2022 - please check partner site for latest details. Rate may vary based on credit score, credit history and loan term.

    FAQ: Clearlane