Issue could cause the transmission to become stuck in Park or Neutral.
According to the automaker, the wiring harness terminal could lose its electrical connection. This could cause the vehicle's transmission to become stuck in Park or Neutral after the vehicle is brought to a halt.
Following an internal investigation, Fiat Chrysler Automobiles determined that some wiring harness may have been incorrectly crimped.
No accidents or injuries have been reported as a result of the problem but FCA is recalling 37,372 models out of an abundance of caution. The recall affects a handful of 2016 Grand Cherokee models and 32,267 of them are located in the United States. The company is also recalling 2,095 vehicles in Canada, 538 in Mexico, and 2,472 outside of North America.
Owners will be notified about the problem and will be informed when they can schedule a service appointment to have the wiring harness examined or replaced.
In the meantime, owners are being advised to use the parking brake when exiting an affected vehicle. Anyone with questions is being asked to call the FCA U.S. Customer Care Center at 1-800-853-1403.
STATEMENT: TRANSMISSION SHIFT INTERLOCK
May 13, 2016 , Auburn Hills, Mich. - FCA US LLC is voluntarily recalling an estimated 32,267 SUVs in the U.S. to address the potential for a certain wire-harness terminal to lose its electrical connection.
If this condition occurs, the vehicle’s shifter may become locked in “PARK” or “NEUTRAL” once the vehicle is brought to a stop. An investigation by FCA US traced the cause to supplied wiring harnesses, some of which may have been incorrectly crimped.
The Company is unaware of any potentially related injuries or accidents. This campaign is unrelated to any previous recall.
Affected are certain model-year 2016 Jeep Grand Cherokees. Also subject to recall are an estimated 2,095 vehicles in Canada; 538 in Mexico; and 2,472 outside the NAFTA region.
Affected customers will be notified when they may schedule service.
In the interim, customers are advised to use the parking brake when exiting their vehicles, as recommended in their owners’ manuals. Those with questions may call the FCA US Customer Care Center at 1-800-853-1403.