Just a few days ago, Hyundai announced a massive global campaign that extends the warranties of approximately 1.21 million cars in 175 countries around the globe. Now, the South Korean manufacturer’s subsidiary, Kia Motors, is launching a similar program, which will affect vehicles sold in the United States.
The so-called Kia Promise warranty package extends the factory warranty of vehicles, the owners of which may not be able to bring them to a dealership for warranty repairs due to the coronavirus outbreak but have warranties that are expiring. The extension will affect cars that were supposed to visit the dealership in the period between March 2020 through May 2020. All repairs must be completed by June 30, 2020.
“These are uncertain times and the Kia Promise warranty extension program will help bring peace of mind to customers affected by this pandemic by giving them one less thing to worry about,” Michael Cole, president of Kia Motors America, comments. “The health and safety of our customers and employees are our top priority and this warranty extension program is yet another way Kia and local Kia dealerships are working to support our customers’ individual needs.”
So, basically, if you have any concerns regarding the warranty repairs and maintenance of your Kia, and if you live in the United States, it’s best to call your local dealership and check the current hours and available special programs for your particular model.
As far as Hyundai’s extended warranty is concerned, in the U.S., both 5-year/60,000-mile new vehicle limited warranty and 10-year/100,000-mile powertrain warranty will be extended to June 30, 2020 if they're expiring between March and June 2020.
- Customers with expiring warranties can rest assured their Kia vehicles will get needed repairs without incurring additional costs or penalties if repairs are delayed due to COVID-19
- Expiring warranties from March through May are extended until June 30, 2020
IRVINE, Calif., April 6, 2020 — Kia Motors America (KMA), in conjunction with Kia Motors Corporation, has launched the Kia Promise warranty coverage extension program which is effective immediately and further enhances KMA’s recently announced Accelerate the Good program. Kia Promise is designed to ease some of the concerns experienced by Kia owners who may not be able to bring their vehicles to a Kia dealership for warranty repairs due to COVID-19 but have Kia vehicle warranties that are expiring.
“These are uncertain times and the Kia Promise warranty extension program will help bring peace of mind to customers affected by this pandemic by giving them one less thing to worry about,” said Michael Cole, president, KMA. “The health and safety of our customers and employees are our top priority and this warranty extension program is yet another way Kia and local Kia dealerships are working to support our customers’ individual needs.”
Qualifying Kia Customers:
- Kia customers who experienced potentially warrantable concerns with their vehicle during the period of March 2020 through May 2020 and were not able to obtain service from a Kia dealer due to circumstances related to COVID-19; and
- Repairs must be completed by June 30, 2020.
Customers should check with their local Kia dealer regarding their current hours and available special programs, such as vehicle pickup and delivery service, loaner vehicles, and electronic or digital repair authorizations, as well as sanitizing efforts taken to protect the safety of employees and customers.
Customers should contact Kia Consumer Assistance at 800-33-4KIA(4542) or online at www.kia.com for assistance with any COVID-191 related issues.