A short circuit while the cruise control accelerates causes the problem.
The National Highway Traffic Safety Administration is advising the owners of 4.8 million million vehicles in the United States from Fiat Chrysler Automobiles not to use the cruise control because the system might not disengage even if the driver presses the brake or manually attempts to turn it off. If the problem occurs, owners need to shift the gearbox into neutral, apply the brakes, and put the vehicle in park after coming to a stop.
The campaign affects the following vehicles:
- 2015-2017 Chrysler 200
- 2014-2018 Chrysler 300
- 2017-2018 Chrysler Pacifica
- 2015-2018 Dodge Challenger
- 2014-2018 Dodge Charger
- 2014-2018 Dodge Journey
- 2014-2018 Dodge Durango
- 2014-2018 Jeep Cherokee
- 2014-2018 Jeep Grand Cherokee
- 2018 Jeep Wrangler
- 2014-2019 Ram 1500
- 2014-2018 Ram 2500
- 2014-2018 Ram 3500
- 2014-2018 Ram 3500 cab chassis
- 2014-2018 Ram 4500/5500 cab chassis
In a statement, FCA said that an "unlikely sequence of events" would be necessary for this failure to happen. The cruise control would need to be accelerating the vehicle – like for a road grade – at the same time that a short circuit in the system occurs. The driver then wouldn't be able to deactivate the cruise. The brakes would still work, but owners would find an easier time slowing down by shifting into neutral because the cruise would be trying to accelerate.
"FCA US is unaware of any related injuries or accidents involving the affected vehicles, which span six model-years and account for more than 200 billion travel miles," the automaker reported in its statement.
FCA will send letters to affected owners as soon as next week, and dealers will install upgraded software for the powertrain control module.
The automaker will also recall 490,000 vehicles for this issue in Canada, according to Transport Canada. There will also be an undisclosed numbers in Mexico and in certain markets outside of the NAFTA region.
Source: National Highway Traffic Safety Administration, FCA, Transport Canada
Consumer Advisory: Owners of Certain Fiat Chrysler Automobiles Should Stop Using Cruise Control
WASHINGTON, D.C. – The U.S. Department of Transportation’s National Highway Traffic Safety Administration (NHTSA) strongly encourages vehicle owners to follow a warning from Fiat Chrysler Automobiles (FCA) to stop using cruise control on the vehicles listed below until repaired.
FCA is recalling approximately 4.8 million vehicles to address a defect that could prevent the cruise control system from disengaging. Should this error occur, drivers may not be able to stop the vehicle by depressing the brake pedal or manually turning the system off once cruise control has been engaged. To stop the vehicle when this occurs, drivers would need to 1) shift the transmission to neutral, 2) forcefully apply the manual brake, and 3) place the vehicle in park once stopped.
Vehicle owners should contact FCA at (866) 220-6747 for additional information concerning this recall. Report potential safety issues to NHTSA by calling (888) 327-4236 or submitting a complaint online at NHTSA.gov. Affected models, as currently identified by FCA, are:
Dodge Journey MY 2014-2018 SUV
Dodge Durango MY 2014-2018 SUV
Dodge Challenger MY 2015-2018 2-Door
Dodge Charger MY 2014-2018 4-Door
Ram 3500 MY 2014-2018 Pickup Truck
Ram 3500 Cab Chassis MY 2014-2018 Pickup Truck
Ram 3500 Less Than 10,000 Pound Cab Chassis MY 2016-2018 Pickup Truck
Ram 2500 MY 2014-2018 Pickup Truck
Ram 4500/5500 Cab Chassis MY 2014-2018 Pickup Truck
Ram 1500 MY 2014-2019 Pickup Truck
Jeep Wrangler MY 2018 SUV
Jeep Grand Cherokee MY 2014-2018 SUV
Jeep Cherokee MY 2014-2018 SUV
Chrysler 300 MY 2014-2018 4-Door
Chrysler Pacifica MY 2017-2018 Van
Chrysler 200 MY 2015-2017 4-Door
NHTSA urges all drivers to take the following three actions to stay informed of all current and future recalls.
Visit NHTSA.gov to find out if your car or truck is under recall. Search using your Vehicle Identification Number (VIN). Your search result will tell you if your car or truck is included in this or any other safety recall at this time. Vehicles scheduled for future recalls will not show up in this search, so it is important that you check regularly, at least twice per year.
If your vehicle does have a recall, call your local dealer to schedule the free repair. Be aware that in the Takata air bag recalls, there are priority groups; parts are only available for certain vehicles starting at certain dates.
Sign up at NHTSA.gov/Alerts to be notified by e-mail if your vehicle is affected by a future recall.
Stay connected with NHTSA: Search for open recalls with NHTSA.gov/Recalls | Download the mobile app for Apple or Android devices | Receive recall alerts by e-mail | Visit us onFacebook.com/NHTSA | Follow us on Twitter.com/NHTSA.gov | Watch 5-Star Safety Ratings crash tests on YouTube.com/USDOTNHTSA.
Statement: Software Upgrade
May 25, 2018 , Auburn Hills, Mich. - FCA US LLC is recalling an estimated 4.8 million U.S.-market vehicles to upgrade software in their Powertrain Control Modules. The upgrade addresses an unlikely sequence of events that would compromise cruise-control functionality.
In response to driving conditions such as varying road grades, cruise-control systems automatically initiate acceleration, as needed, to help vehicles maintain driver-selected speeds.
In certain vehicles, if such an acceleration were to occur simultaneously with a short-circuit in a specific electrical network, a driver could be unable to cancel cruise-control. However, if this sequence of events were to occur, cruise-control acceleration can be overpowered by the vehicle’s brakes.
The vehicle may also be stopped by shifting it into neutral and braking accordingly. Regardless of the mitigation strategy, the vehicle may be placed in park once it has stopped, at which point cruise-control is cancelled.
FCA US is unaware of any related injuries or accidents involving the affected vehicles, which span six model-years and account for more than 200 billion travel miles.
“Notwithstanding the extraordinary circumstances that must exist before a customer would experience a problem, we are taking this action because we are fully committed to vehicle safety,” says Mark Chernoby, Chief Technical Compliance Officer and Head of Vehicle Safety & Regulatory Compliance – NAFTA.
“We have a remedy and a widespread network of engaged dealers who are preparing to deliver service,” Chernoby adds. “We urge customers to follow the instructions on their recall notices.”
The remedy will be provided free of charge. FCA US will begin alerting affected customers as early as next week so they may schedule service appointments.
The Company advises affected customers to avoid using cruise control until their vehicles are equipped with the upgraded software. The recall, which is limited to vehicles equipped with automatic transmissions and gasoline-powered engines, involves:
2015-17 Chrysler 200 sedan
2014-18 Chrysler 300 sedan
2017-18 Chrysler Pacifica minivan
2015-18 Dodge Challenger coupe
2014-18 Dodge Charger sedan
2014-18 Dodge Journey CUV
2014-18 Dodge Durango SUV
2014-18 Jeep Cherokee SUV
2014-18 Jeep Grand Cherokee SUV
2018 Jeep Wrangler
2014-19 Ram 1500 pickup
2014-18 Ram 2500 pickup
2014-18 Ram 3500 pickup
2014-18 Ram 3500 cab chassis
2014-18 Ram 4500/5500 cab chassis
Customers with concerns may contact their dealers or call the FCA US Recall Information Center at 866-220-6747.
Additional vehicles are being recalled in Canada, Mexico and certain markets outside the NAFTA region. Some markets outside the U.S. and Canada are also recalling certain Fiat Fremont CUVs, a platform-mate of the Dodge Journey.
Affected customers will be contacted accordingly. As in the U.S., customers driving the above vehicles are advised to avoid using cruise-control.
Transport Canada Recall # 2018269
Recall Date 2018/05/17
Notification Type Safety Mfr
Manufacturer Recall Number U49 U59 U60 U61 U62 U63 U64 U65
Units Affected The number of vehicles or components affected by the recall. 490,000
Category Car, Chassis Cab, Light Truck & Van, Minivan, SUV, Truck - Med. & H.D.
On certain vehicles, an electronic fault may create a situation where the cruise control cannot be deactivated. If this occurs and the driver does not apply the brakes or shift the transmission to neutral, the vehicle could maintain speed or accelerate without warning, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect the Powertrain Control Module (PCM) software and perform an update as necessary. Note: In the interim, owners are advised not to use the cruise control until the vehicle is repaired.
Make Model Model Year(s) Affected
CHRYSLER 200 2015 2016 2017
CHRYSLER 300 2014 2015 2016 2017 2018
CHRYSLER PACIFICA 2017 2018
DODGE CHALLENGER 2015 2016 2017 2018
DODGE CHARGER 2014 2015 2016 2017 2018
DODGE DURANGO 2014 2015 2016 2017 2018
DODGE JOURNEY 2014 2015 2016 2017 2018
JEEP CHEROKEE 2014 2015 2016 2017 2018
JEEP GRAND CHEROKEE 2014 2015 2016 2017 2018
JEEP WRANGLER 2018
RAM 1500 2014 2015 2016 2017 2018 2019
RAM 2500 2014 2015 2016 2017 2018
RAM 3500 2014 2015 2016 2017 2018
RAM 4500 2014 2015 2016 2017 2018
RAM 5500 2014 2015 2016 2017 2018