Newest Cadillac User Experience software rolls out in ATS and XTS for 2018.

The Cadillac User Experience (CUE) infotainment system is getting a major overhaul, and the new version will first debut in the 2017 Cadillac CTS. Cars with the new system began production this week.

The newest version of CUE is designed to make using in-car functions easier and faster for customers. Cadillac spokesman Steve Martin said the company consulted with Cadillac owners on three continents and used that information to redesign the menu layouts and “user paths” through the on-screen software. “We’re able to simplify steps, we’re able to put information right in front of them [the user],” he told Motor1. The system also has a faster processor than before, he said.

One of the biggest changes is the ability to create your own Cadillac profile, which stores all of your preferences, including radio presets, on-screen button configurations, and navigation options, in the cloud. That way, you can have all of your settings on any Cadillac you drive. Someone taking advantage of the Book car-sharing service, for instance, would always have their favorite radio settings available. In a two-driver household, the infotainment system would automatically switch between profiles based on which driver’s key was used to start the car.


Customers can also opt into a cloud-connected navigation service that not only constantly updates with traffic and construction information, but also based on where and when the owner usually drives. But customers can disable that function if they have privacy concerns.

“The system will learn those habits of the consumer and when it suggests route, it will include things that the consumer likes,” Martin said, like common destinations or shortcuts.

An app store, called Collection, will allow owners to download various other software for CUE, including weather and audiobook information.

As before, CUE will still offer Apple CarPlay and Android Auto support, as well as menus for the audio system, Bluetooth phone calls, and climate controls.

After launching in the middle of the 2017 model year on the CTS, look for the new version of CUE to be introduced on the 2018 ATS and XTS. Availability for other models hasn’t yet been confirmed; Martin said vehicles like the XT5, CT6, and Escalade would most likely receive the new infotainment system when they were updated, for instance during mid-cycle refreshes.

Source: Cadillac

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Next-gen Cadillac infotainment system debuts in 2017 CTS

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Cadillac today announced the next-generation Cadillac user experience system, which offers a more personalized, intuitive interface, and debuts in the Cadillac CTS, beginning with the 2017 interim model year, arriving at U.S. dealerships during the first quarter. Cadillac plans to include the system in XTS and ATS sedans with the start of 2018 model year production. Cadillac’s other product lines are scheduled to adopt the system in future model years.

The next-generation Cadillac user experience is a dynamic platform that can be adjusted over time to meet a customer’s evolving connectivity needs, leveraging the cloud to enable personalization, available connected navigation, and applications via the Collection app store.

With functionality that applies popular apps and smartphone practices in the vehicle, the new user experience system provides customers with easier access to the most common features. The more intuitive operation includes a Summary View in which all key applications – climate, audio, phone and navigation – are displayed on one screen.

“Cadillac pioneered connectivity by bringing OnStar to market, and more recently we became the first luxury brand to enable Apple CarPlay and Android Auto across our product line,” says Richard Breckus, Cadillac director of product strategy. “We have worked to improve overall system response in recent years, and now this next-generation user experience system delivers more improvements, focused mainly on intuitive control.”

Personalized Profiles

My Driver Preferences are personalized, cloud-based profiles that allow users to customize the infotainment system to match individual preferences and take that same customized experience with them into any new Cadillac user experience equipped vehicle.

Features such as vehicle and display setting, contact favorites, navigation route preferences and recent destinations can be customized and follow a user’s profile.

Each driver can create an individual account and personalize their preferences for the Cadillac user experience. Vehicle owners can manage their My Driver Preferences in the vehicle or via their myCadillac Owner Center on the Cadillac website.

Integrated Smartphone-like Navigation

The new Cadillac user experience features an available all-new navigation app with an intuitive interface and access to destination information via available cloud-based services. This includes updated points of interest, live traffic information, fuel prices and parking information.

Through simple input methods, such as enhanced voice recognition and an improved onscreen search function, users have access to more relevant search results. Over time, this opt-in subscription-based system can learn a user’s preferred routes and destinations, offering predictive suggestions based upon traffic and frequent destinations.

New Cadillac user experience equipped vehicles currently come standard with an available, opt-in 12-month connected navigation trial.

Active Connection

The built-in OnStar 4G LTE enables an active connection to the vehicle that, with customer consent, will allow Cadillac to remotely update features such as navigation and the newly launched Collection app store, after vehicle purchase.

The available 4GLTE Wi-Fi hotspot allows passengers to connect up to seven compatible mobile devices, smartphones, and tablets to high-speed wireless Internet. The new system supports use of two compatible phones concurrently via Bluetooth.

Users can access Apple CarPlay and Android Auto advanced smartphone integration through the Home screen. Apple CarPlay and Android Auto compatibility are subject to their terms, privacy statements and data plan rates, and require a compatible smartphone.

Every new Cadillac currently comes standard with an available 12-month OnStar subscription at no additional cost. Among other benefits, this connectivity plan features OnStar Smart Driver, an opt-in service designed to help owners maximize their vehicle’s overall performance, reduce wear and tear, monitor fuel efficiency and improve their driving – all factors that add to the overall ownership experience.

Owners can also manage their vehicles remotely with the industry-leading myCadillac mobile app via their compatible smartphones.