Uber, Lyft Surpassed Taxis in User Ratings, Gaining on Rentals

With new cars, friendly drivers and easy-to-use app interfaces, it should come as no surprise that ride-sharing services like Uber and Lyft are surpassing traditional taxis in terms of users, but also how those users rate them. The services are so popular that they are even starting to surpass traditional car rental services. According to Forbes, these ride sharing services are doing what many expected, and that is continuing to unseat the status quo. These services have already overtaking cabs in customer ratings, based on data from Certify’s sharing report on the third quarter of 2015. RELATED: Uber to Lease Cars Directly to Its Drivers
Uber, Lyft Surpassed Taxis in User Ratings, Gaining on Rentals
“Business travelers now prefer ride sharing services to taxis across the U.S.,” reads the report, and goes on to explain that over the past seven quarters, ride sharing has steadily increased as a percentage of overall ground transportation. Meanwhile the share of the market taken up by taxi and rental cars has declined over the same period. In San Fransisco, ride shares made up 82 percent of hired rides, while 12 percent was rentals and six percent was taxis. And in Boston, ride shares made up 45 percent of the hired car market, while 23 percent were rentals and 32 were taxis. Certify consider these to be “bellwether cities,” and that the similar trends will be observed in other cities around the country. RELATED: Uber Spending Big Bucks on Autonomous Car Research
Uber, Lyft Surpassed Taxis in User Ratings, Gaining on Rentals
And the reason why rental cars are coming out on top? Well when specifically compared to rental car companies, the pricing works out better only getting rides here and there, rather than renting cars for days at a time. That also means you are not having to spend time at the rental counter or even looking for parking spots throughout your trip. There are also all the little things with the rental, like making sure it is returned all gassed up and, well the whole inconvenience of having to drive the darned thing! RELATED: Boston-Based Startup Gearing up to Take on Uber, Lyft

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